Cruz did an amazing job! We'd been working with other rodent control services who had been trying to get us to pay for a YEAR of work... and were failing. Cruz came in, and did it properly, solving the problem within a month. He's very systematic: he first sealed off all entrances / exits to the building, then identified and sealed up food sources and bins, then laid out mouse traps. He came back unprompted 2-3 times per week to check and empty the traps, and replace them. Our mouse problem is gone - all thanks to Cruz. Couldn't recommend more highly.