- What should the customer know about your pricing (e.g., discounts, fees)?
Garage Doors pricing is based on the job (amount of work involved & materials needed). We send out a technician for an inspection so they can analyze what exactly needs to be done and how much it will cost. Then they will provide a detailed estimate on the job. If your particular job is a repair job, 99% of the time the technicians can do the work on the spot if you wanted to move forward with the estimate right away.
- What is your typical process for working with a new customer?
A customer will inquires about garage door services. We will answer their questions and get them scheduled for an estimate. Upon completion of the estimate if a repair is needed and customer wants to proceed, 99% of the time we can do the repair right then on site. If customers estimate was for a new door they can proceed right away or take some time to think about it. That's the general process when working with Local Garage Doors.
- What education and/or training do you have that relates to your work?
I have 3 generations of Garage Doors Careers before me and I have been in this industry my entire life. We also attend Garage Door Conventions to make sure we always have the latest and greatest products.