Vitello's Cleaning Service
It’s free with no obligation to hire
Hired 34 times
12 years in business
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Top Pro status
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Jan - Jun
Photos and Videos
School or place of worship
Office Cleaning (Recurring)
Vitello's cleaning service was very professional and they did an excellent job at cleaning our office. They did a thorough job.Sep 8, 2016Verified
Micaela is very pleasant and easy to talk to. We had our first cleaning today and I was pleased. Thanks, Micaela.Aug 10, 2016Verified
I am very pleased with the work Vitello's Cleaning Service has done at my dad's house. It's only fair I give them a 5 start rating for their excellent work. I highly recommend them.Aug 20, 2015Verified
Micaela and her team arrived early and did a great job of cleaning my house from top to bottom! She made sure that I inspected her work and she was willing to fix anything that they might have missed. Over all a great job!Apr 10, 2015Verified
Micaela came over for a general cleaning. Floors, kitchen, office, bathroom and 2 bedrooms. She and two other employees started cleaning around 1:15 and told me they were finished by 2:30. A 3 hour cleaning is their minimum. The sink in the kitchen was left with debri, the bathroom toilet was left with debri, the floors were poorly swept, the rugs poorly vacuumed, the garbage in the office was not dumped, some shelves were dusted others were completely forgotten. Overall it was a very poorly executed service.Mar 30, 2015VerifiedVitello's Cleaning Service's reply
Angela! Thank you for your business and for your feedback. I apologize that you feel things were missed. We did ask that you look around while we were there. At the time you seemed pleased. I also looked around, however I apologize if I missed things. We do have a 3 labor hour mininum so with 3 people 3 labor hours would be 1 hour. I did take a break and therefore we left at 2:30 instead of 1:15 to make up for my break. We swept and vacuumed. We used your vacuum because in the walk through you stated you wanted yours. Which is perfectly fine. However it may not have worked well on the rugs. In the living room we did move a couple of things and swept under or behind. Again I do apologize if we missed some things. I wish you could have contacted me. I would have been more then happy to come back out and re clean at no extra cost. If there is anything I can do to make this right please let me know. I'd be happy to offer you a cleaning at my cost. About $35-$40 Again we value your business.
- What should the customer know about your pricing (e.g., discounts, fees)?We price per job so that each quote is specific to the client's needs. We offer senior citizen and active military duty discounts.
- What is your typical process for working with a new customer?We prefer to do a free in home or office estimate in order to give the most accurate quote and assess the client's specific needs. Then we schedule a time to complete the job.
- What education and/or training do you have that relates to your work?We have taken classes and training from industry professionals and am always researching new ways of doing things.