FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep pricing simple with package options so you know exactly what to expect, no surprises. ✅ Always includes pre-treatment, spot cleaning & deodorizing ✅ Transparent pricing before we start ✅ Satisfaction guaranteed Our goal is to give you great results at a fair price, without the bait-and-switch tactics some cleaners use.
- What is your typical process for working with a new customer?
We begin by asking a few quick questions to understand what needs attention. When we arrive, we walk the areas with you and explain what we will be doing. After we finish, we check everything together to make sure you are happy with the results. Good communication from start to finish.
- What education and/or training do you have that relates to your work?
We have more than 20 combined years of hands-on experience in professional carpet cleaning and floor care. We are a licensed contractor in California and we make sure our team is trained on proper cleaning techniques, equipment, and solutions. We take pride in doing the work the right way.