FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in clear, upfront pricing. Rates depend on the type of service, vehicle class, distance, duration, and itinerary. We provide the price before the reservation is confirmed so you know what to expect. For hourly and longer-distance bookings, we can also recommend the most cost-effective service based on your itinerary.
- What is your typical process for working with a new customer?
We first confirm the date, pickup location, destination or itinerary, number of passengers, and any special requests. Once the reservation is confirmed, we prepare the vehicle and plan the trip in advance. Your professionally suited chauffeur arrives on time in a clean premium vehicle, assists with doors and luggage, and remains available according to your reservation.
- What education and/or training do you have that relates to your work?
Our chauffeurs are trained in professional driving, passenger safety, customer service, airport procedures, and proper chauffeur etiquette. We place particular emphasis on punctuality, safe and smooth driving, professional appearance, luggage assistance, door service, and respecting our clients’ privacy.