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Current Top Pro
Hired 148 times
14 years in business
Cash, Check, Credit card, Venmo, Zelle
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Jul - Dec
Sunscreens for casement windows
Frameless heavy glass shower
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Read reviews that mention:
- Ben F.
Chris was great to work with. He was responsive and on top of things. It turned out the job was more complicated than he thought (old wooden window that split apart when he tried to remove a cracked pane). But he took it to Valley Wood window and got it repaired, and then came back and reinstalled it. Great customer service.Jun 12, 2020VerifiedExcel Glass's reply
Thanks for the awesome review Ben. We sometimes run into unexpected problems with certain windows & need extra steps in order to get them completed. We appreciate your patients & understanding & look forward to your business in the future.
- Tommy P.
Chris replaced the glass for two of my broken windows and also custom ordered and installed my patio sliding screen door. This job was done at a super reasonable price. Very reliable and outstanding workmanship, I would rate more than 5 stars if I could. I will definitely use his service again.Aug 21, 2020VerifiedExcel Glass's reply
Thank you Tommy, Much appreciated
- Noreen W.
I would, without hesitation, recommend Chris/Excel Glass for any type of glass work needed. He responded to my request on the same day and boarded up the window while we waited just a couple of days for the new window to be shipped. The entire project was completely perfectly within one week; would have been sooner, but I had to reschedule. My dog loves him ... and my dog's instincts about people are spot on! I really like Thumbtack pros! They go the extra mile!Aug 10, 2020VerifiedExcel Glass's reply
Thanks for the great review Noreen, I do my very best to provide great customer service. & your positive feedback assures me I’m on the right track.
- Mona F.
Chris was super helpful in diagnosing our window issues and repairing them quickly. Really pleased and would definitely hire again. Highly recommended.Nov 9, 2019VerifiedExcel Glass's reply
Thanks for the review Mona It was a pleasure working with you.
- Keith W.
Chris is very responsive and adaptable. I had him replace several windows and door glass in an old retail building. He was able to overcome several challenges with the old hardware and find ways to complete the job on time and budget. Very knowledgeable and easy to work with I would not hesitate to call again if I need glass work done.Jun 20, 2020VerifiedExcel Glass's reply
Thanks Kieth, You where a pleasure to work for. Good luck with the new location!!!
License Type: C17 - Glazing (CA)
- What should the customer know about your pricing (e.g., discounts, fees)?My prices are very reasonable I try to keep a $95 minimum
- What is your typical process for working with a new customer?1st day we set a time to measure I always give an approx. day/time to expect install so the customer has an opportunity to adjust their schedule as needed. Day 2-3 I call the customer to let them know their product is ready & to set an exact day/time for install. Day 4 I always call the customer 30mins-1hr before I head their way to confirm we are all still on schedule. When job is complete I collect payment & email the customer an invoice. Then it's off to the next one.
- What education and/or training do you have that relates to your work?The best kind. I was taught this trade at a very young age. Growing up in a family business isn't always easy but I am grateful to my grandparents hard work & they taught me not only the trade part of the business but the front office as well which gave me the confidence to venture out on my own.