Local Garage Doors - Sacramento

Folsom, CA

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About this pro

How does your business stand out?

One of the many things that make Local Garage Doors better than all other Garage Door Companies is that we train all of our technicians to strive for perfection; therefore, you can always expect excellence. We pride ourselves in providing same day service, and we also offer 24/7 emergency service.

What do you enjoy about the work you do?

In the Garage Door Industry, peoples cars get trapped into their garages quite frequently due to their Garage Door Springs breaking. I truly enjoy helping these Customers get their cars out of their garages so they can continue to enjoy their day.

Location

Folsom, CA 95630

Background check

Complete

Years in business

29

Number of employees

11

Times hired on Thumbtack

68

Reviews

51 Reviews
  • Tom K. Aug 2, 2017
    Garage Door Repair
    Verified Review
    While the response was very quick, the technician was not a door opener expert. All he did was unplug the unit and plug it back in. I gave him an electrical tester so that he could make sure the outlet had power. He told me the motor was burned out, that it was no longer stocked and that I would need to replace the entire unit at a cost of $1,009. He spent more time on preparing the estimate than on the door problem. One half hour after he left I noticed the unit’s light turn on. I pressed the wall switch and the door opened. (I checked LiftMasters web site and the motor is still available.) The technician tried to rip me off. He obviously did not know anything about openers other than to install them. He was Blaine from Local Garage Doors.
    Tyler M. Aug 2, 2017

    Thanks for reaching out Tom. I have looked into this situation and here is what I'd like to discuss. First, all of our technicians are paid by the hour and have no incentive or benefit from charging a high price or giving you an incorrect diagnosis. They use our company price charts which is the standard pricing in our industry. So when you say our tech tried to rip you off, this is about as untrue as can be (again he doesn't benefit from this whatsoever). It sounds like he quoted you on our nicest (most expensive) option. I'm not sure if that is what you asked him to quote on or if there was some confusion. (If you look up the LiftLogix opener at LiftLogix.com you'll see they sell for more than $1,100 online). We install new motors for as little as $295 + tax and that includes installation. Im shocked about your 1 star review and it seems very unfair considering we came out for FREE same day (pretty much right away) and provided a free estimate. Most companies charge just for an estimate. I'm happy your motor luckily started working again; however, I'm confident I'll will have reoccurring issues in the very near future. I hope you reconsider your 1 star review. Thanks again for reaching out. Hope you have a great day.

  • Deborah S. Jul 24, 2017
    Garage Door Repair
    Verified Review
    We liked everything about our experience with this company. We highly recommend them.
    Tyler M. Jul 25, 2017

    We appreciate your business Deborah. Thanks for the 5 star review. If you ever have any garage door questions, don't hesitate to give us a call. Have a wonderful day!

  • John L. Jul 8, 2017
    Garage Door Repair
    Verified Review
    Very responsive and thorough in their work. I would not hesitate to recommend them to others. Great work!!!
    Tyler M. Jul 25, 2017

    Thanks for the great review John. I'm very please you enjoyed our services. Have a great day.

  • Thumbtack Customer May 31, 2017
    Great experience, Blaine arrived on time, explained what needed doing we agreed a price and the spring was replaced. Garage door working fine. Thanks.
    Tyler M. Jun 7, 2017

    Thanks for taking the time to rate and review our company. I'm glad Blaine did a good job for you.

  • Jill S. May 17, 2017
    Garage Door Repair
    Verified Review
    Prompt response times.
    Tyler M. Jun 7, 2017

    Thanks for the feedback Jill. We sincerely appreciate it.

  • Linda V. May 4, 2017
    Garage Door Repair
    Verified Review
    Only garage door repair quote I got that stated a minimum repair cost instead of just offering to come by and give a free estimate. I know it can vary widely depending on what's actually wrong, but I like having a general idea what I'm getting into....there's a difference between a $39 minimum repair cost (theirs) and say a $1,000 minimum repair cost. Anyway, it was very easy to communicate with them through Thumbtack messages and to book a 1-hr service time window with them. My technician arrived right at the close of the window and was friendly and fast. The only issue I had was there was an error entering in the cost of my repair when he ran my card. He said it still had the price information from his prior job. If I hadn't caught it, it would've cost me an extra $130.
    Tyler M. May 4, 2017

    Thanks for the feedback Linda. We sincerely appreciate it, for this is how we can improve as a company and that is our ultimate goal. Have a great day.

  • Steven O. Apr 28, 2017
    Garage Door Repair
    Verified Review
    Fast friendly service. I didn't even shop around as they were honest and helpful.
    Tyler M. Apr 28, 2017

    Thanks for the great review Steven. I'm glad you enjoyed our services. Enjoy your new garage door and motor. Have a great day.

  • Steph D. Feb 28, 2017
    Garage Door Repair
    Verified Review
    Highly Recommend
    Wow, super fast service and great customer service from both Tyler and our technician Shane. They were within the hour and installed a new opener the same day. Highly recommend :) Even upgraded our system at no charge!! WooHoo!
    Tyler M. Feb 28, 2017

    Stephanie, thank you for the fantastic rating and review! We sincerely appreciate it. We take pride in customer service and making all of our customers happy. I hope you have a wonderful day!

  • Rex R. Feb 15, 2017
    Garage Door Repair
    Verified Review
    Excellent Service. Highly Recommend!
    Excellent service! They arrived very quickly and had my repair done in under an hour.
    Tyler M. Feb 15, 2017

    Thanks for the wonderful review Rex. We appreciate your business, and I'm glad you enjoyed our services! Have a great day.

  • Helen R. Feb 10, 2017
    Garage Door Repair
    Verified Review
    Garage Door Repair
    Spring on garage door broke. Tech was here within 2 hours to fix. Very professional and polite Tech, Shaun.
    Tyler M. Feb 10, 2017

    Thanks for the wonderful review Helen, I'm happy you enjoyed our work.

  • Richard M. Jan 16, 2017
    Garage Door Repair
    Verified Review
    Outstanding Work
    My garage door had been backed into and wouldn't open or close. Sean was supposed to come and tell me what needed doing, but instead stayed and repaired the bent and broken parts, provided new parts as required and had the door operable in roughly an hour. Outstanding workmanship, know how and attitude. I highly recommend this company.
    Tyler M. Jan 16, 2017

    Thanks for the wonderful write up. I'm glad Sean did such a great job. I will let Sean know you posted this great review about him. We appreciate your business, let us know if you ever have any questions.

  • Steve S. Dec 29, 2016
    Garage Door Installation or Replacement
    Verified Review
    Excellent fast repair service. Thought I would have to replace my cracked and bent 16' door. Shane repaired it in about an hour. Awesome
    Tyler M. Dec 29, 2016

    Thanks for the review Steve. Have a Happy New Year!

  • Carol W. Nov 29, 2016
    Garage Door Installation or Replacement
    Verified Review
    Garage door Repair
    The technician was prompt and very efficient. He had the problem assessed and repaired within 45 minutes.
    Tyler M. Nov 29, 2016

    Thanks for taking the time to rate and review our company. I'm glad you enjoyed our work. Wishing you happy holidays.

  • Rich P. Nov 6, 2016
    Fast n friendly
    Fast n friendly
    Tyler M. Nov 6, 2016

    Thanks for the wonderful rating. We really appreciate it. I'm glad we were able to help! Have a great night.

  • Kelly S. Nov 6, 2016
    Garage Door Repair
    Verified Review
    GREAT JOB
    THE MEN WERE QUICK. THEY CAME IN, DIRECTLY ASSESSED THE PROBLEM. HAD THE PARTS READY TO GO. GAVE A DISCOUNT. AND LEFT ME WITH A GREAT WARRANTY. 5/5 WOULD USE AGAIN.
    Tyler M. Nov 6, 2016

    Thanks for the great rating and review Kelly! I'm glad you enjoyed our work.

  • Joe H. Oct 28, 2016
    Garage Door Installation or Replacement
    Verified Review
    Local Garage Door is great!
    Tyler Martin did a great job; I thought I would need a new garage door, but Tyler repaired my old one in no time...the same day he came out to quote the job. Very happy with the service, work, and efficiency!
    Tyler M. Oct 28, 2016

    Thanks for the wonderful write up Joe. Let me know if you ever have any questions. Have a great weekend.

  • Joni O. Oct 15, 2016
    Garage Door Repair
    Verified Review
    A+++ on service.
    Ben & Sean come out, explained the cost and details. Had the job completed quickly. Would definitely recommend them to everyone that needed service.
    Tyler M. Oct 15, 2016

    Thanks for the wonderful rating and review Joni. I'm glad you enjoyed our work. Have a wonderful night.

  • Ron W. Oct 2, 2016
    Fix garage door
    Excellent service come out fast fix the problem quick and fast
    Tyler M. Oct 2, 2016

    Ron, I'm glad we were able to earn your business. We strive to best we can be and I'm glad it's paying off.

  • Jon W. Sep 30, 2016
    Fast, friendly service!!
    Fast friendly service. They replaced my garage door springs in 1 and 1/2!hours from the time I made the call. Would definitely use them again.
    Tyler M. Sep 30, 2016

    Thanks for the great rating and review Jon. I'm glad you enjoyed our services. Have a great Friday and weekend.

  • Caroline K. Sep 29, 2016
    Great Garage Door Company!
    My experience with Local Garage Doors was a pleasant one! I called a few company's before going with LGD, my door would not go up or down, so I kind of panicked, they were out within the hour and gave me excellent service and price! C Kennedy
    Tyler M. Sep 29, 2016

    Caroline, I am very happy we were able to earn you're business. I'm glad you enjoyed our services. Give us a call if you ever have any questions. Thanks and have a great day!

  • Scott L. Sep 28, 2016
    Garage Door Repair
    Verified Review
    5 Star....Great Job......
    Top Notch.....These guys were great.....Very Professional....In and Out under 30 minutes....Very reasonable rate......."Rock On"....Thank you very much!
    Tyler M. Sep 28, 2016

    I'm glad you enjoyed our services Scott. Thanks for taking the time to rate and review us. Let us know if you have any questions.

  • Paul B. Sep 24, 2016
    Home and Buisness
    They did a great job on my home and business garage openers
    Tyler M. Sep 24, 2016

    Paul, thanks for the great rating. We are very happy you enjoyed our services. If you ever have any problems or questions, give us a call. Thanks.

  • Christina P. Sep 7, 2016
    Garage Door Installation or Replacement
    Verified Review
    Honest business and highly recommended
    I called Tyler for a quote to replace my "broken garage door" as the previous company advised me to do. Tyler replied to my questions via text in a very timely and professionals manner. His technicians were very friendly and honest. They very easily could have up sold us into a new door or a more complex solution to what ended up being a not so huge a problem as we were initially lead to believe by the previous company that came out for a quote. Instead, they offered us a solution that was not only an efficient long term fix; but also budget friendly. They stand behind their work with a great warranty as well. Also proud to support local businesses. Thanks to Tyler and his crew for running an honest business with excellent service. This company is highly recommended.
    Tyler M. Sep 22, 2016

    Thanks for the rating and review Christina. We really appreciate your feedback. I'm glad you enjoyed our services.

  • John G. Sep 6, 2016
    Great garage door company.
    Replaced a broken spring. Fast same day service at a great price.
    Tyler M. Sep 6, 2016

    John, thank you for the great rating and review. We really appreciate it! Let us know if you ever have any questions. Have a great night.

  • Michael A. Sep 3, 2016
    Fixed my struggling garage door. perfect
    Local Garage Doors serviced my garage door, it was struggling bad , Tyler came in and saw that the springs were shot, he replaced and serviced the door and it made a big difference,they know their business. thank you
    Tyler M. Sep 4, 2016

    Thanks for the review Michael. We sincerely appreciate it! Have a wonderful day.

  • Donna M. Sep 2, 2016
    Hire these guys!
    Great job done on time by friendly and knowledgable folks.
    Tyler M. Sep 3, 2016

    Thanks for the wonderful rating and review Donna. We sincerely appreciate it.

  • Lisa D. Aug 31, 2016
    Garage Door Installation or Replacement
    Verified Review
    Love to support local companies!
    I can say after doing business with this company…….I will not go anywhere else! They came out on a Monday and I had a fully new garage door installed by the afternoon on the next day! All the staff are very polite, professional, quick and they have competitive pricing. Thanks again! This company wouldn’t have so many great reviews if it wasn’t true……….. 5 Stars!
    Tyler M. Sep 3, 2016

    Thanks for the great review. I'm happy you enjoyed our services.

  • Claranne R. Aug 29, 2016
    Garage Door Repair
    Verified Review
    My car has been jailed inside my garage for several weeks now😳 Went on thumbtack and received several responses . These folks came out within 4-5 hours same day. Tom And josh were in and out quickly with no problems. Very nice young men. Also Tyler had informed me of a delay and so dr the techs but in the end. Car has been paroled and I got a great deal and warranty. Thanks to Tyler and company. They rock. They know what they are doing🤗
  • Sheila B. Aug 29, 2016
    Motor went out and they came and replaced everything except the door in a timely fashion. Everything was smooth and quick. Loving parking in my garage again.
  • Andy P. Aug 18, 2016
    My experience could not have been better. The cost was very reasonable and Tyler was very professional. The sprocket that keeps tension on the chain was worn out and out of alignment. Tyler's assessment of the problem was quick and the repair was completed in no time. I will definitely refer LGD to everyone I know. Again, thank you. Sincerely, Andy P.
  • Joshua J. Aug 3, 2016
    Garage Door Repair
    Verified Review
    The technicians that performed my repair were professional, very quick, and efficient. I feel I received great value for the work that was performed by this company.
  • Terri A. Aug 2, 2016
    Garage Door Repair
    Verified Review
  • Cynthia K. Jun 18, 2016
    Garage Door Repair
    Verified Review
    I was very satisfied with their work. They did a great job and the entire transaction from searching for a vendor to completing the job took less than 6 hours. I'm very pleased with the work
  • Sadie R. May 19, 2016
    Garage Door Repair
    Verified Review
  • Mark L. Apr 23, 2016
    Garage Door Repair
    Verified Review
    Great work, done quickly.
  • Royanne M. Apr 7, 2016
    Garage Door Installation or Replacement
    Verified Review
    I appreciate the professionalism of the young man who did the work
  • LaVon B. Mar 19, 2016
    Garage Door Repair
    Verified Review
    Jake arrived took care of broken springs and was off in about an hour. Great communication and very professional felt confident in his work.
  • Miranda S. Feb 23, 2016
    Garage Door Repair
    Verified Review
    A true pleasure doing business with Tyler and Shane of Local Garage Doors! Prompt response time, professional and friendly communication, and impeccable work. A true gem!
  • Gregory R. Jan 30, 2016
    Garage Door Repair
    Verified Review
    Great job. Very easy to work with.
  • Nicole J. Jan 22, 2016
    Garage Door Installation or Replacement
    Verified Review
    Shane added supports for the garage door, changed the rollers and spring, and installed a whisper quiet opener with wall switch. He was knowledgeable, professional, and explained everything as well as patiently answering my questions. I would definitely recommend this company.
  • Michael K. Dec 30, 2015
    Garage Door Repair
    Verified Review
    Immediate response, good pric, full explanation of what was going on and what my options were.
  • Neil B. Nov 12, 2015
    Garage Door Repair
    Verified Review
    Jake knows his garage doors! He explained the repairs in detail and completed the work in under an hour. A+
  • Alan S. Oct 20, 2015
    Garage Door Repair
    Verified Review
    I had the springs replaced on one of my carriage house doors. The project was quick and done professionally.
  • Joseph Y. Oct 15, 2015
    Garage Door Installation or Replacement
    Verified Review
  • Warren E. Oct 12, 2015
    Garage Door Repair
    Verified Review
  • Ryan J. Sep 17, 2015
    Garage Door Repair
    Verified Review
    The local garage crew showed up on time, explained the solution to my problem, and resolved it quickly. The costs were reasonable and my garage door is now safe.
  • Damon A. May 23, 2015
    Garage Door Repair
    Verified Review
    The main lift spring broke on my two car garage door around 1pm on a Saturday. By 4pm Jake had arrived and had it replaced. The job itself took only 45 minutes.
  • John P. May 1, 2015
    Garage Door Repair
    Verified Review
    Fast and A job well done
  • Ginny C. Apr 14, 2015
    Garage Door Installation or Replacement
    Verified Review
  • Drew A. Apr 8, 2015
    Garage Door Repair
    Verified Review
    Tyler was great - they offered me a free estimate and could do same day service on garage door repair. Other estimates were $50-$125. He was courteous and professional on the phone. Would definitely use them again!
  • Judith S. Sep 6, 2014
    Garage Door Repair
    Verified Review

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Garage Doors pricing is based on the job. We send out a technician for a free inspection so they can analyze what exactly needs to be done and how much it will cost. Then they will give a written estimate on the job. If your particular job is a repair job, 99% of the time the technicians can do the work on the spot if you wanted to move forward with the estimate right away.
What education and/or training do you have that relates to your work?
Garage Door Conventions
How did you get started doing this type of work?
I had this job paved out for me my entire life. My father and 2 uncles own garage door companies, I have 2 brothers that own garage door companies, and lastly a cousin with a garage door company.
What types of customers have you worked with?
The most common garage door repair is replacing the garage door spring.
Describe a recent project you are fond of. How long did it take?
We do the absolute best we can each and every job, and we are proud of every job that we complete for our customers.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure whatever company you use is license, bonded, and insured. Otherwise, you can be liable if an accident were to occur during the time of the repair or replacement.
What questions should customers think through before talking to professionals about their project?
Again, doing garage doors can be extremely dangerous. You can never be too careful when it comes to a garage door repair.