Sunny Appliance Repair

They were fast but when they got there they were by far the priciest. I chose to use them because I just wanted the work to be complete and they already had the appliance open.

Was not impressed. The technician was on the phone asking directions from someone. He left my washing machine 1/2 full of water. When the diagnostic was done, I was emailed an estimate for the repair was so high, that it made no sense. You might as well buy a new washing machine for that price. I guess that’s one way to keep the $70 estimate, if the customer doesn’t take the offer for parts and labor...

Language was a major barrier. He recommended I replace my dishwasher completely because repairs would be too costly. While I could follow him in general, I couldn't understand some of his precise reasoning – like exactly where he noted the leaks were. After calling another tech for a second opinion, his assessment that the heating element was shorted seems to be incorrect. I'm left doubting his assessment in total.

The fridge was not getting cold and the ice maker has been building condensation every couple of weeks. The repair person identified the problem and got it back in working order. They will have to come back and install the replacement part for the defrost sensor. It cost around $300, but I understand commute time and the hourly cost adds up quickly.

He went through all the steps necessary to diagnose the problems and repair it.