Tech Relay

TECH RELAY | ON-SITE IT SUPPORT & TECHNOLOGY SERVICES Professional technology support delivered directly to your home or business. Tech Relay provides reliable on-site and remote IT services throughout the San Francisco Bay Area. From a single computer that won't start to an office experiencing network, printer, or Microsoft 365 issues, our goal is simple: identify the problem, explain your options clearly, and get your technology working properly. Our team brings experience from enterprise IT, field services, hardware support, networking, and end-user technology environments into every customer engagement. We support home users, professionals, remote workers, and small businesses that want knowledgeable technical help without the hassle of transporting equipment or dealing with multiple service providers. 🛠️ HOW WE CAN HELP Computer & Mac Support • Windows PCs, laptops, MacBooks & iMacs • Hardware diagnostics and repair • Windows installation and recovery • Boot failures, crashes & blue screens • SSD and memory upgrades • Slow computer optimization • Virus and software troubleshooting • Data migration, backup & recovery assistance Business & Office IT Support • Workstation setup and troubleshooting • Microsoft 365, Outlook & email support • Printer and scanner installation • Office Wi-Fi and network troubleshooting • VPN and remote-work support • New employee workstation setup • Technology moves and office installations • Ongoing IT support for small businesses Networking & Connectivity • Wi-Fi troubleshooting and optimization • Router and mesh Wi-Fi installation • Access points, switches & network equipment • Internet connectivity troubleshooting • Structured cabling and cable management Gaming & Custom PCs • Gaming PC diagnostics • Custom builds and upgrades • GPU, RAM, SSD and component installation • BIOS and driver troubleshooting • Cooling and thermal maintenance • Performance optimization Phones & Tablets • Screen and battery replacement • Charging issues • Camera and speaker repairs • Device diagnostics • Data transfer and setup 🚗 WE COME TO YOU Tech Relay is built around convenient on-site service. We travel to homes, offices, and businesses throughout Fremont, San Jose, Santa Clara, Campbell, Sunnyvale, Milpitas, Cupertino, Mountain View, Palo Alto, Livermore, Pleasanton, Dublin, Union City, Newark, Hayward, Oakland, and surrounding Bay Area communities. Remote support is also available for eligible software and configuration issues. ⭐ THE TECH RELAY EXPERIENCE When you book with us, you can expect: ✓ Professional and respectful technicians ✓ Clear communication before work begins ✓ Upfront pricing and approval ✓ No unnecessary repairs or surprise charges ✓ On-site convenience ✓ Residential and business expertise ✓ 90-day warranty on eligible repairs ✓ Follow-up support when needed We don't consider a service complete simply because the technician leaves. We want our customers to understand what happened, what we did, and what they can expect afterward. 💰 SERVICE PRICING On-Site Residential Service — Starting at $150 Remote Technical Support — Starting at $120 Business On-Site IT Support — Starting at $250 Phone & Tablet Repairs — Quoted based on device and required parts Parts, extended travel, specialized projects, and additional labor may be quoted separately. You'll receive pricing before additional work is performed. ⚠️ THUMBTACK BOOKING POLICY Thumbtack inquiries are intended for customers actively looking to schedule professional technology services. We're happy to discuss your issue, determine whether we can help, and provide an estimate. However, step-by-step repair instructions and extended troubleshooting through Thumbtack messaging are not included as free services. 📩 REQUEST A QUOTE For the fastest response, please send us: 1. Your device make and model 2. A short description of the problem 3. Any error message or photo that may help us diagnose the issue 4. Your city or ZIP code 5. Whether you prefer on-site or remote service We'll review the information and recommend the appropriate next step. TECH RELAY Reliable Tech. Real Solutions. Professional technology support for homes and businesses across the Bay Area.