FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of your home, the type of cleaning service, and the frequency of visits. We’re always transparent—there are no hidden fees. We also offer discounts for recurring cleanings (weekly, bi-weekly, or monthly) and occasional promotions for new customers. If you ever have questions about your quote, we're happy to walk you through it!
- What is your typical process for working with a new customer?
We like to keep things simple and stress-free! First, we’ll chat with you to understand your cleaning needs—whether it’s a one-time deep clean or recurring service. Then, we provide a personalized quote based on your home’s size and the type of service. Once you're ready to move forward, we’ll schedule a date and confirm any specific instructions or preferences. On the day of service, our team arrives on time, fully equipped, and ready to make your home shine!