Pool Table Taxi

Galt, CA

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About this pro

How does your business stand out?

What separates "Pool Table Taxi" from the rest of them? “Their unbeatable integrity!”

What do you enjoy about the work you do?

Normal office hours are 8am - 5pm Monday - Friday, Saturday/Sundays 9am -2pm,. Thanks, Amey

Location

Galt, CA 95632

Background check

Complete

Years in business

11

Number of employees

5

Times hired on Thumbtack

61

Reviews

25 Reviews
  • Thumbtack Customer Sep 10, 2017
    The crew did an exceptional job moving and setting up my pool table. They took the time needed to make sure it was just right.
    Michael F. Sep 11, 2017

    Thank you so much for your kind review! We appreciate the opportunity to have earned your business and I'm so glad we were able to part ways leaving you satisfied with our services! Pool Table Taxi is always here for you! ~Elaine Palmer

  • Kimberli L. Sep 6, 2017
    Pool Table Moving
    Verified Review
    Pool Table Taxi responded to my request for a quote in less than a half hour after they were contacted. Michael, the owner, I believe, was extremely helpful. We have a solid one piece 8' slate pool table that is over 30 years old and we want to move it from California to Texas. Before he even called me with a quote, he had gotten in touch with a table mover in Texas to get information on their price and availability. As it turned out though, our pool table was not of the type that Pool Table Taxi moves. However, Michael told me that he has done this type of table before and was kind enough to give me step by step instructions on how to go about the disassembly process in case I was unable to find a table mover in our area to do the work and we had to do it ourselves. He even told me to feel free to give him a call if we had any problems at the time of disassembly and he would give any assistance he could. I would highly recommend Pool Table Taxi. Their service was prompt, professional, and most of all helpful and willing to take the time to help me even though I wasn't going to be an actual "paying customer." Thank you Michael Fluty and Elaine Palmer. You were both great.
    Michael F. Sep 7, 2017

    Thank you so much for your feedback Kim! I'm glad even though we weren't able to help you completely, we were able to help advise and be there for support! We wish you the best of luck! ~Elaine Palmer

  • Barbara L. Aug 4, 2017
    Pool Table Moving
    Verified Review
    They were right on time and did a great job.
  • Skylar M. Jul 15, 2017
    Pool Table Assembly
    Verified Review
    nice job
  • Kaye C. May 11, 2017
    Pool Table Moving
    Verified Review
    Mike & Devin are two very pleasant young men. They are prompt, efficient, clean, careful, thorough and very strong. I can't say enough about them. I am very pleased with their service from take-down to set-up and I recommend them highly.
  • Alison F. May 8, 2017
    Pool Table Moving
    Verified Review
    So much more flexible and accommodating than the other guys.
  • Dalton S. Apr 25, 2017
    Pool Table Moving
    Verified Review
    They were On Time, professional, knowledgeable, and have complete set of teeth.
  • John V. Mar 26, 2017
    Pool Table Moving
    Verified Review
    on time, quick, and great price.
    The movers were on time and very friendly. the price was very competitive and their next day availability was a ++, especially working on a Sunday.
    Michael F. Mar 26, 2017

    Thank you for the feedback, I am glad we could help! Amey

  • Dexter G. Jan 24, 2017
    Pool Table Repair Services
    Verified Review
    Hire Them
    Real good people showed up when they said they would did a good job very happy with service would hire again
  • Damon O. Jan 19, 2017
    Pool Table Moving
    Verified Review Updated
    Excellent
    Nice guys and know their business. I had them move my table and assist with positioning a large rug under the table. Didn't require disassembly; just sliding. When it was all done, the table was more level than before. I'd definitely use them again and will recommend them to others.
  • Verified Review Original
    Nice guys and know their business. I had them move my table and assist with positioning a large rug under the table. Didn't require disassembly; just sliding. When it was all done, the table was more level than before. I'd definitely use them again and will recommend them to others.
  • Kimberly P. Jan 15, 2017
    Pool Table Moving
    Verified Review
    Pool Table Move fpr a Senior
    The guys were nice but the price changed on site from the quote. And they were not patient.
  • Ronan S. Jan 3, 2017
    Pool Table Moving
    Verified Review
    Hire these folks!!
    Pool Table Taxi were excellent, from first contact to final installation. They were punctual, extremely tidy, knowledgeable, personable, and did a wonderful job. I recommend them without hesitation.
  • Rex W. Nov 15, 2016
    Pool Table Moving
    Verified Review
    Shitty Service
    Flaked a lot no calls never even finished table 😝 worse service ever!!!!
  • Stephanie P. Nov 2, 2016
    Pool Table Moving
    Verified Review
    Very professional and prompt!
    Very professional and prompt! The whole experience was awesome!
  • Marty N. Oct 27, 2016
    Pool Table Moving
    Verified Review
    Pool table mover
    Excellent service!!
  • Peter L. Oct 19, 2016
    Pool Table Moving
    Verified Review
    Great company to use!
    Great service and friendly knowledgeable crew. They got our move done on time and it looks GREAT.
  • Alex F. Sep 27, 2016
    Pool Table Moving
    Verified Review
    Excellent
    Excellent service fast and efficient with a very reasonable price total job took around 2 hours for the entire move and reinstall
    Michael F. Sep 27, 2016

    Thank You for the feed back!

  • Mike A. Aug 30, 2016
    Pool Table Moving
    Verified Review
    Great and professional service
  • Ryssa M. Jun 20, 2016
    Pool Table Moving
    Verified Review
  • Sean M. Feb 12, 2016
    Pool Table Moving
    Verified Review
    Worked with us on time, were very responsive and they showed up and performed the job perfectly!
  • Anna A. Jan 7, 2016
    Pool Table Moving
    Verified Review
    Mike and his brother were very professional, knowledgeable, patient in answering questions, and courteous. I dealt with two companies in the past that moved my pool table. Mike and his brother took great care in dismantling and assembling my pool table. They took great care in handling all the parts of the pool table. They even played to ensure accuracy and evenness of the slates. They took the time to measure the perimeter around the pool table so it can meet the required space when playing and using the cues. They made sure that they didn't leave behind any dirt after assembling the pool table. They even offered lifetime warranty for their workmanship. I'll definitely use their services again and recommend them to my friends and patients. Thanks! Dr. Antonio
  • Ramil Q. Dec 29, 2015
    Pool Table Moving
    Verified Review
    Quick, professional and on time.
  • Marsha S. Dec 3, 2015
    Pool Table Moving
    Verified Review
    Michael and Robert as well as Amey were very professional as far as I'm concerned. The guys came in right on time and set up the entire pool table as well as refelting. They took their time and made sure that the pool table was in the position that I wanted before laying down the slabs. Very neat also. I would definetly hire them again.
  • Beth D. Sep 23, 2015
    Pool Table Moving
    Verified Review
    Pool Table Taxi was able to move my table on short notice. They were professional, on time, accommodating, and got the job done. I would recommend their service.
  • Francine H. Sep 4, 2015
    What can I say? I needed my 8 ft. Olhausen Pool table moved from Sacramento CA. to Brentwood CA. with stairs on both sides. Not an easy task so to speak. Michael and Robert took their time carefully taking a part and gently wrapping each of the pieces in heavy moving blankets. They made it look like a walk in the park. Once we arrived at my new house in Brentwood CA. They were very delicate and courteous getting everything in place upstairs. They took their time measuring out my pool table precisely where I wanted it to be. they also gave there professional opinion on spacing the pool table correctly away from the wall to insure the best playibility. They did an overall awesome job moving my pool table and I highly recommend pool table taxi to all of my family and friends!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Each table has its own finger print and labor and time varies from table to table. We do have a price sheet that we use for services.
What is your typical process for working with a new customer?
To give you an accurate quote for services we try to gather as much information about the pool table. Here is a list of questions that we like to start with. - have you measured the table? - is the pool table fully built or in pieces? - are the legs on the table? - are the pool table cushions hard or soft? - what size pool table 7, 8, 9? - does the pool table need new felt? - will there be any more additional stairs or steps? - are there any additional accessories? - does the pool table have leather pockets or plastic pockets? - does the pool table have a ball return system? - does the frame sit on 4 legs or two pillars? - does the pool table have a coin mechanism? - is the pool table more like a modern piece of furniture or is it like traditional furniture? - does the pool table have a name plate? - how old is the table, 5/10/15 years? - does the table have 3 pieces of slate or 1? - is there a staircase, winding/straight/boxed with landing?
What types of customers have you worked with?
* POOL TABLE MOVES *RE-LEVELING *RE- CUSHIONING *RE-FELTING *POOL TABLE REMOVAL *INSTALLATION *DISMANTLES W/ or W/OUT PACKAGING * CRATING *RENTALS FOR PARTIES *SELLING QUALITY USED POOL TABLES *CUSTOM NFL, MLB, NBA POOL TABLE RAILS *NEW POCKETS *REPAIRS *STORAGE *CONSIGNMENT *CONSULTATION *ADVICE
Describe a recent project you are fond of. How long did it take?
A RECENT REVIEW FROM ONE OF OUR CUSTOMERS: Shantil S. Sacramento, CA 6/29/2015 These guys are awesome!!! We had our pool table moved yesterday & Amey was able to schedule our move with only a 2 day notice; she gave us both an email & phone call confirmation. The day of the actual pool table moved, we were given a phone call ETA and Michael and Ryan showed up on time... These two guys did an excellent job! They spent so much time taking up our pool table carefully apart as well as reassembling it way better than it was even assembled before... They made sure our table aligned perfectly & even took the time to remove ugly staples out of our leather pocket holes and finish them nicely with adhesive ... Needless to say our pool table looks way better than it ever did before the move. You can definitely tell these guys know what they are doing! I'm shocked this company has anything less than 4 or 5 star reviews on here!!! I would HIGHLY recommend this company!!!
What advice would you give a customer looking to hire a provider in your area of work?
Our mission is to embrace long-term relationships by offering value, quality, and performance in a unique way to all of our customers. We set clients' needs first and vigorously pursue their full satisfaction on every project. We dedicate time to create what the client wants. Here is a little bit about us: * We enjoy the fruits of our labor * We don't just set up your pool table and forget about you, you are considered a lifelong client * We offer a 6 month guarantee! If for any reason a problem arises with the table within 6 months of original service we will come back out and service the table free of charge. * Before we accept any payment we always play a game to make sure your pool table is 100% functional. * We are family owned and operated meaning we treat everyone like family. * We are licensed and bonded. * We are backed by the BBB. * We have proudly been in business for many years and serviced many pool tables.
What questions should customers think through before talking to professionals about their project?
Knowledge and advice from the owner: If you choose "the other guys" 1. ALWAYS ask for the PROOF of INSURANCE to be FAXED or EMAILED over with your pool table service quote. 2. DO NOT ALLOW COMPLETE STRANGERS TO ENTER YOUR HOME! Do a your research on the company 3. Please, always check a pool table companies BUSINESS LICENSE and make sure they do not have a false BUSINESS ADDRESS or are just some fly by night guys trying to make a couple bucks. Thank you for the chance to earn your business. PLEASE call us for a free pool table service quote.