FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a one-of-a-kind price match guarantee on all bids based on the same scale of work. Our company came into the market to serve clients with competitive pricing and high quality work.
- What is your typical process for working with a new customer?
We offer an on-site inspection where we will invite all of our clients to be fully involved to understand how we go about doing our work. We start with a full exterior inspection to gain a better understanding of where entry may be on the home. We then go on the roof to determine any openings in the venting or alcoves. Finally, we go into the attic to fully understand the severity of the problems our client is dealing with. Once we finish our inspection process, we sit down with our clients to go over the entire project step by step. We keep our clients very involved in the process as we believe in order to make an educated decision you must understand the intricacies of the project being performed. Similar to hiring for any remodeling work on your home, one contractor may be offering to dig out the dirt prior to installing the cement and the next might be just installing the cement on the grass. One if done properly could last 30+ years while the other 5 to 10 if you're lucky. Cost wise, one is over a $1000 less so you may think it's a great deal, but ultimately it's not being done the right way and will result in needing to be done again. Our process of sitting down with our clients and going over the project is to ensure a full understanding of how we plan on doing the work, and what truly makes us different from the competition. We will provide our client with a full report as well as photos after going through the inspection and if they are ready at that point, we can proceed with the work.
- What education and/or training do you have that relates to your work?
Our Owner and Managing Employees have over 30 years experience in this industry. From small beginnings where we were learning on a crew to managing one of the largest rodent eradication companies, our company has combined years of experience and knowledge to put together a package for our clients that is competitive and surpasses quality of companies with a greater cost.