The Mac Surgeon
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Ted is the real deal life saver! My 14 month old daughter spilled a glass of water on my MacBook and I lost my mind. All our wedding photos and baby photos were on the computer. The computer wouldn’t turn on let alone take a charge. He showed up, cleaned it, booted it and ran a diagnostic. Now my computer runs like water was never spilled. Great value, super professional, very friendly and he knows his stuff! Keeping his information for life just in case something like this happens again! Fantastic job!Jul 2, 2020Verified
Simply put, THE BEST. Ted of Mac Surgeon was super qualified and efficient. No hidden charges. That’s important because other vendors had add ons that made their quote twice what I paid The Mac Surgeon. I’m happy and my computer (added memory) is fast and ready to work. Thanks Ted and Mac Surgeon.Nov 16, 2019VerifiedThe Mac Surgeon's reply
Kevin, thanks a lot! We were more then happy to assist you w/ the RAM upgrade and we look forward to working w/ you again in the near future. Ted
The most proficient to the point service! No bs with these guys! Ted, was extremely knowledgeable and very helpful troubleshooting my main computer issues with very useful suggestions. If you need something done right with out the extra big computer Corp bs, call these guys!Jan 4, 2020VerifiedThe Mac Surgeon's reply
Thanks for the feedback, Josh! We appreciate your service and we are always here to help. Ted
ted is a great computer tech. the best, fair prices honest and extremely knowledgeable great work. I won't use anyone else.Mar 2, 2020Verified
I just wanted to say what a great experience I had. Ted kept me updated on his arrival time and works fast. He analyzed the problem with my Mac and trouble shot the issue quickly. I'll definitely be using The Mac Surgeon for all my future computer needs. Victor GFeb 13, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We work with the client and we offer the best prices in the LA area - specific to licensed Apple repair (s).
- What is your typical process for working with a new customer?Gauge/diagnose the issue before anything.
- What education and/or training do you have that relates to your work?B.A. Information Systems. Apple certified hardware technician. Tier 4 system engineer