FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every client's home and needs are different so we do customized quotes for each project so that we may offer the most competitive pricing for your project and budget.
- What is your typical process for working with a new customer?
The first step is to call our office and schedule a free estimate so we can measure the flooring area and discuss your home inspirations. Our fun and friendly in-house designers have transformed the entire selection process. You’ll discover how this can be a simple and enjoyable experience! We will send you a comprehensive proposal and answer any question or concerns you may have. Next, we ask that you send us the signed contract and material deposit so we can order any necessary materials and save a date for you on our schedule.
- What education and/or training do you have that relates to your work?
We are constantly working with the leading flooring and tile manufacturers in the country (and world) to keep ourselves educated on the newest products and trends so that we may provide the most top notch finishes to our valued clients.