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The Route To Your Problem LLC

This pro is currently not available for Plumbing Drain Repair
This pro is currently not available for Plumbing Drain Repair

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About
Welcome to the Route to your Problem. As a seasoned plumber with over 20 years of experience, I pride myself on providing exceptional customer service and top-notch plumbing solutions to residential and commercial clients alike. From routine maintenance to complex installations, I offer a wide range of plumbing services, including: * Drain cleaning and clearing * Water heater installation and repair * Pipe replacement and repair * Faucet and toilet installation * Garbage disposal replacement * Water line installation and repair * Sewer line cleaning and repair * Bathroom and kitchen remodels * Water filtration systems * Bathroom and Kitchen remodels * Handyman services provided * And more! I understand that plumbing emergencies can arise at any moment, which is why I offer 24/7 emergency services. I prioritize fair prices, budget-friendly solutions, and most importantly, customer satisfaction. Plus, I offer handyman services to tackle any non-plumbing tasks, such as: * Painting * Carpentry * Tiling * Flooring * Lighting and electrical work * And more!
Overview

Hired 372 times

Background checked

5 employees

22 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2025

Top Pro Icon

2024

Services offered
Drain problem

Clogs

Slow drains

Leaks (area known)

Leaks (area unknown)

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Very good 4.6

139 reviews

5

86%

4

4%

3

1%

2

5%

1

4%

Read reviews that mention:


pro avatar
Mike W.

2 weeks ago

Hired on Thumbtack

I was in very desperate need of help with my bathroom plumbing. it seems like it may have been sabotaged by the people who did work on it previously. Benjamin was the quickest & first person to contact me. He also arrived fast and helped resolve the problem. Very professional and friendly; highly knowledgeable about his work. 5☆. Would recommend & hire again if I need help with another project.

Details: Yes, repair is urgent • Only one drain has issues • Leaking (problem area known) • Leaking (problem area unknown) • House

Plumbing Drain Repair
pro avatar
Kendell H.

Nov 3, 2025

Hired on Thumbtack

Jose was determined to find the problem and resolve it. He located the issue, fixed it, and provided recommendations to correct it so that it wouldn’t happen again.

Details: No, repair is not urgent • Only one drain has issues • Clogging • Slow draining • House

Plumbing Drain Repair
pro avatar
Michelle B.

Dec 16, 2025

Hired on Thumbtack

He answered my request for service right away and I got an appointment right away. The technician fixed the problem in a reasonable time and I was very happy with the results.

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Sink • House

Plumbing Pipe Repair
pro avatar
Cipriano S.

Nov 20, 2025

Hired on Thumbtack

Ben arrived on time, was courteous and quickly assessed what was needed to remedy the faucets leaking and repaired them. Very pleased

Details: 2 - 5 hours (A few different projects) • Repairs • Bathroom • Garage • Deck or porch • Plumbing • Home

Handyman
pro avatar
Ryan Y.

Nov 25, 2025

Hired on Thumbtack

Great experience all around. Clear communication and follow up. And they kept investigating and working until they actually fixed the problem. Also suggested some follow ups.

Details: Leaking or burst pipes or appliances • Laundry room • Other appliance or fixture • House

Emergency Plumbing
Credentials
Background Check

Benjamin Williams Iii

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