Summary: On time, on budget, no surprises.
Nobel Construction was recommended by our solar installer. (We also contacted Yelp-recommended roofers closer to Menlo Park, but they were booked a year out.) A representative came out when scheduled, showed us alternatives in our local area and generally took care of everything in a reasonable and timely manner. City permitting was 100% dealt with. After hearing all of our options we chose to have the roof repaired/restored with a fairly new product and procedure.....100% Silicone Roof Coating. It is a white reflective coating that looks great and has already saved us hundreds in our electricity bill right off the top. The product is warrantied for 50 years and was much less expensive than the other roofing options.
The crew were polite and efficient. It's a noisy job, but they were respectful of the neighbors.
We had no issues with communications, billing, or paperwork. The city inspector was happy with everything he saw and all in all it was a win-win!