I loved immaculate cleaners. Berenice was a complete sweetheart, very efficient, friendly, and tuned into my needs. She was conversational but was definitely moving quickly still. I also didn't get charged for time- I was quoted up front and that's what I paid (plus tip). They helped me clean some garbage off the ground and even finish up packing the last few things (it was a move out clean, it was pretty disgusting when they arrived but I didn't think to take before pictures) which was very helpful.
When I got my quote Berenice asked if I wanted the baseboards scrubbed. I told her I wasn't sure whether we needed it and she told me we can have a look and see what we think. On the day of the cleaning she looked at them, dragged a finger to check for dust, and told me that she'd clean them really good if I wanted but that I probably didn't need it. I really appreciated that she didn't try to upsell me as moving is already so expensive. She also really delivered with cleaning the refrigerator. Took the whole thing apart, scrubbed it, made it spotless where it was pretty gross before. The other cleaner she was with also scrubbed the hell out of the metal pieces on the stove- those things were pretty badly caked in baked on cooking splatter and she got a lot of it off. Having scrubbed them myself a few months ago, I was really impressed.
The other woman who was with her was rather quiet, didn't seem to be keen on/proficient at speaking English, but definitely understood it as I and Berenice frequently addressed her in English and she had no trouble with it. Berenice spoke both languages natively it seemed anyway so it wouldn't really have mattered in the end, but I know sometimes not being able to communicate can cause delays or frustration. Anyway, both of them did a great job and even gave me some advice about moving and cheered up a very stressful day. I absolutely hope to hire them again in the future.