Ransom Information Technology Services, LLC
Ransom Information Technology Services, LLC

Ransom Information Technology Services, LLC

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Introduction
Our knowledgeable team of experts coupled with a broad array of partnerships with other software and hardware companies around the globe, allow for an efficient, secure, and cost-effective solution, built from scratch for each individual customer. The goal of each consultation is to identify where improvements can be made where technology and people meet. We analyze every facet of your business including server and network security, end-user experience, and customer interactions such as payment processing and data management. IT shouldn’t be fire and forget. Each step is taken with you in mind and with us offering the cost benefit projections, follow-up analysis, and user training to empower you. We know the world of technology is ever changing so we build our options with this in mind. We offer not only scalable solutions but solutions that will continue to integrate well with whatever comes next. With this forward-facing outlook in mind, we draw upon the latest software, hardware, and know-how within the IT field to help keep your business competitive, profitable, and efficient. Our experience working with cutting edge technologies such as cloud computing, storage, and network security, allows us to not only meet your needs, but help you stay at the forefront of the competition. We at Ransom IT Services have a love/hate relationship with technology, just like you! We get excited about the latest and greatest in software and devices, and understand the frustration when they sometimes don’t work out as planned. Our goal is to provide a personalized service to our customers that, frankly, isn’t typical in the IT world.
Overview

Hired 16 times

Background checked

8 employees

11 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Projects and media

6 photos

Projects and media

6 photos

Specialties
Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

12 reviews

5
83%
4
17%
3
0%
2
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1
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Read reviews that mention:


pro avatar
Emalee S.
Nov 2, 2017
Chris and James are always professional when they come in to help with all the computer needs. Being a not so "tech savvy" female, Chris is always so understanding and I don't feel out of place not knowing what all the correct terms are. He understands what I need with me only explaining so few words. Thank you Chris, you're Amazing!
pro avatar
Azhar H.
Jan 6, 2018
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Hired on Thumbtack

Hired on Thumbtack

Excellent and professional response to our initial meeting. Very friendly and accommodating the needs of their clients not only of their own business needs.

Details: Commercial (Office) • Recurring • The support technician travels to me

Technology Support Service
pro avatar
David T.
Nov 8, 2017
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Hired on Thumbtack

Hired on Thumbtack

Chris is professional, arrived on time and did his best to resolve the the issue with the ip security cameras. As agreed, he did not charge me because the problem was not fixed.

Details: Network installation • Non-Computer • Phone or internet (no in-person meeting) • The network technician travels to me

Network Support Services
pro avatar
Gil F.
Dec 27, 2017
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Hired on Thumbtack

Hired on Thumbtack

Was able to trouble shoot over the phone James was very helpful. Great CS.

Details: PC • Desktop • Need a diagnosis to determine issue • The computer technician travels to me

Computer Repair
pro avatar
FRED A.
Oct 22, 2017
Very knowledgeable set of guys. I asked them a ton of questions and they were more than happy to answer each and everyone of them. Highly recommend them!
Credentials
Background Check

James Ransom

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We can perform work hourly, or create a customized, monthly contract, if desired.

  • What is your typical process for working with a new customer?

    We provide a 1 hour, free consultation in order to determine what type of services the client is interested in.

  • What types of customers have you worked with?

    We work with both individuals, as well as small to medium businesses.

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