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Ransom Information Technology Services, LLC

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About
Our knowledgeable team of experts coupled with a broad array of partnerships with other software and hardware companies around the globe, allow for an efficient, secure, and cost-effective solution, built from scratch for each individual customer. The goal of each consultation is to identify where improvements can be made where technology and people meet. We analyze every facet of your business including server and network security, end-user experience, and customer interactions such as payment processing and data management. IT shouldn’t be fire and forget. Each step is taken with you in mind and with us offering the cost benefit projections, follow-up analysis, and user training to empower you. We know the world of technology is ever changing so we build our options with this in mind. We offer not only scalable solutions but solutions that will continue to integrate well with whatever comes next. With this forward-facing outlook in mind, we draw upon the latest software, hardware, and know-how within the IT field to help keep your business competitive, profitable, and efficient. Our experience working with cutting edge technologies such as cloud computing, storage, and network security, allows us to not only meet your needs, but help you stay at the forefront of the competition. We at Ransom IT Services have a love/hate relationship with technology, just like you! We get excited about the latest and greatest in software and devices, and understand the frustration when they sometimes don’t work out as planned. Our goal is to provide a personalized service to our customers that, frankly, isn’t typical in the IT world.
Overview

Hired 16 times

Background checked

8 employees

12 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Services offered
Computer issue

Computer not turning on

Slow computer performance

Virus or malware

System error or blue screen

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

12 reviews

5

83%

4

17%

3

0%

2

0%

1

0%

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Read reviews that mention:


pro avatar
Ricardo M.

Nov 3, 2017

•

Hired on Thumbtack

I do see myself calling them again for any more future pc problems
Computer Repair
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David T.

Nov 8, 2017

•

Hired on Thumbtack

Chris is professional, arrived on time and did his best to resolve the the issue with the ip security cameras. As agreed, he did not charge me because the problem was not fixed.

Details: Network installation • Non-Computer • Phone or internet (no in-person meeting) • The network technician travels to me

Network Support Services
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Emalee S.

Nov 2, 2017

Chris and James are always professional when they come in to help with all the computer needs. Being a not so "tech savvy" female, Chris is always so understanding and I don't feel out of place not knowing what all the correct terms are. He understands what I need with me only explaining so few words. Thank you Chris, you're Amazing!
pro avatar
Azhar H.

Jan 6, 2018

•

Hired on Thumbtack

Excellent and professional response to our initial meeting. Very friendly and accommodating the needs of their clients not only of their own business needs.

Details: Commercial (Office) • Recurring • The support technician travels to me

Technology Support Service
pro avatar
Cynthia V.

Oct 25, 2017

I have worked with many IT people in my life. Ransom IT is the first company I have ever worked with that didn't talk down to me. They are easy to communicate with and responsive. They take the time to make sure you understand what is going on in terms that non IT people like myself can understand.

I especially love that they can accommodate our company's hectic schedule and work around our hours and deadlines.
Credentials
Background Check

James Ransom

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We can perform work hourly, or create a customized, monthly contract, if desired.

  • What is your typical process for working with a new customer?

    We provide a 1 hour, free consultation in order to determine what type of services the client is interested in.

  • What types of customers have you worked with?

    We work with both individuals, as well as small to medium businesses.

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