FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the scope of work, type of service, and materials required. Clear, upfront estimates are provided with no hidden fees. For larger or more complex projects, an on-site assessment may be needed to ensure accurate pricing. The focus is always on quality work and long-lasting results.
- What is your typical process for working with a new customer?
The process starts with reviewing photos or videos to understand the project. An initial estimate is provided, followed by an on-site visit if needed. During the visit, the scope is confirmed and the process is explained. Once approved, the work is completed efficiently and the area is left clean and ready to use.
- What education and/or training do you have that relates to your work?
The company is led by an owner with an engineering background and nearly 20 years of experience in construction. Prior to operating in the United States, the owner spent over 15 years managing a construction company in Moscow, Russia. Additional experience includes working on projects across multiple U.S. states, including California, Florida, and Illinois. The owner is also the responsible managing individual for the contractor license, ensuring all work meets professional standards.