FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is determined on a job to job basis, depending on many variables. We are very detailed when calculating an appropriate pricing schedule that will fit your budget.
- What is your typical process for working with a new customer?
When dealing with new customers whether it's over the phone, at a job walk, or over Facetime, we begin with scoping a client's project and asking a lot of questions on what details are needed to be done, what quality of paint is desired, what the expectations of their ideal project are, etc. We offer free on-site and remote estimates for your convenience. An official estimate is typically drawn up and texted/ emailed on the same day or the next day or two. Upon approval of our estimate, we work with our new customers on scheduling. Scheduling is very important since we consider many factors - availability, ease of access into the property, weather conditions, etc. We strive to ensure the best possible customer experience through each of step of our processes.
- What education and/or training do you have that relates to your work?
The owner, Jeremiah Tofiga, acquired his interest for the trade from his experience working at Sherwin Williams and Benjamin Moore paint stores for almost 10 years. With the trade knowledge that he has acquired, he decided to develop first-hand experience by painting interior and exterior homes for his customers. He thoroughly enjoyed the satisfaction from his clients after every job. "You design it, we'll make it a reality!" Our team combined has more than 25 years of first-hand painting experience.