If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
As a seasoned System administrator with over a decade of experience in the IT field, I offer a comprehensive suite of skills in cybersecurity, desktop support, network administration, and computer hardware. My qualifications are backed by industry-recognized certifications, including MCPS, MCSA, and Microsoft Certified Professional, reflecting my dedication to professional growth and excellence.
What truly distinguishes me in this field is my forward-thinking approach to cybersecurity. I actively work alongside cybersecurity teams to bolster endpoint software, substantially mitigating the risk of cyber threats. My expertise extends to offering prompt and secure Help Desk support, using trusted remote control tools and providing in-person assistance as required, ensuring the utmost data privacy and compliance.
Overview
Current Top Pro
Hired 140 times
20 similar jobs done near you
Background checked
2 employees
16 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Services offered
Computer issue
Computer type
PC
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Exceptional 5.0
177 reviews
5
99%
4
0%
3
0%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Dillon K.
3 weeks ago
•
Hired on Thumbtack
Was a quick and painless process that was started and finished in a flash. Gave me a free diagnostic and fixed the issue within 2 days.
Details: PC • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc.
Computer Repair
Craig C.
Jul 30, 2026
•
Hired on Thumbtack
My guy was incredibly responsive. He completely fixed my pc from restarting.
Details: PC • Desktop • Computer not turning on • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Jose M.
Jul 10, 2026
•
Hired on Thumbtack
Appreciate my guy helped my little brother fix his pc since it wasn’t Turing on recommend forsure
Details: PC • Desktop • Computer not turning on • My home, venue, etc.
Computer Repair
Steven P.
Jun 18, 2025
•
Hired on Thumbtack
Saied/IT Solve we’re quick to resolve an issue with my sons Win Laptop used for college. Repairs were done in 1 day and the device is working perfectly now. Very responsive and quick with the quality work done. I will suggest IT Solve to any/all I know. Thank you Saied!
Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Rafael V.
Jun 28, 2026
•
From Google
The gentleman that helped me was quick to respond and very helpful with my request to reapply new thermal pads and thermal paste to my GPU. The service only took a day and he was quick to let me know that it was ready. I would 100% go with him if I ever had problems with my GPU again. 10/10
IT Solve Hub's reply
Thank you, Jonathan! That Razer Blade 16 is a beautiful machine — well worth saving from overheating, and "purring like a kitten" might be my favorite description yet. 😄 I always send photos through each step because I'd want the same peace of mind with my own gear. Glad I could get it sorted faster and more affordably than a shop send-off. Enjoy the cooler temps, and don't hesitate to reach out if you ever need anything! — IT Solve Hub
Credentials
Background Check
Saeid Agheli Tazehshahri
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and straightforward to ensure no surprises:
Initial Diagnostic Fee: We apply a nominal fee for the initial diagnostic, which is credited towards the final repair cost if you proceed with our services.
Repair Costs: These vary based on the complexity of the issue and parts required. A detailed estimate is provided post-diagnosis.
No Hidden Fees: The provided estimate includes all labor and parts.
Discounts: We offer discounts for first-time customers, referrals, and specific groups (e.g., students, military personnel). Please inquire about current promotions.
What is your typical process for working with a new customer?
Our process is customer-focused and straightforward:
Initial Contact: We discuss the issue over the phone or via messaging on Thumbtack.
Diagnostic Appointment: We schedule a convenient time for the initial diagnostic.
Estimate: Post-diagnosis, we provide a detailed estimate for your approval.
Repair: Upon approval, we will proceed with the repair, keeping you updated throughout.
Final Testing and Delivery: We ensure the repair is satisfactory before finalizing the service.
What education and/or training do you have that relates to your work?
I hold a bachelor's degree in information technology and have completed specialized training in [Specific Areas, e.g., hardware repair, software troubleshooting]. My education is complemented by ongoing professional development to stay current with the latest technology and repair techniques.