- What should the customer know about your pricing (e.g., discounts, fees)?
The best thing about our services is that we offer entirely FREE WRITTEN ESTIMATES. You don't have to pay anything before we come to diagnose your garage door and agree on the repair cost. We’ll give you a detailed estimate along with 17 point safety inspection. If you find our offer reasonable, we will start working immediately as we carry all the necessary parts in our trucks to fix any residential or commercial door. And yes, we respect our seniors, firefighters, military, and police veterans with special discounts.
- What is your typical process for working with a new customer?
It’s pretty much a simple process! First, we offer to set an appointment for a free estimate. Next, we’ll come on time and check your door to understand what should be done and how much will be the repair cost. If you feel comfortable with our pricing, service standards, and qualification, we can proceed with the job immediately, as we carry all the necessary parts to repair almost any garage door. Once the job is completed, we’ll walk you through what we have done. Of course, we’ll give you safety and maintenance recommendations to keep your door in perfect condition for a long time. Then you can choose your preferred payment method and finish the hardest part of the contract - payment. That's all!
- What education and/or training do you have that relates to your work?
Best Garage Door Repair and Service holds C-61 / D28 - DOORS, GATES AND ACTIVATING DEVICES license issued by California Contractors State License Board. It means our qualification allows us to work on any residential or commercial projects.