EZ PC Help

Top Pro

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Computer issue

Computer type

Desktop or laptop

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Introduction

Over 25+ years experience with Microsoft Windows computers. Help us help you fix your computer. - Affordable PC and laptop assistance. - Virus, Adware, Malware removal - Blue screen errors and other errors - Wifi and Internet issues - Printer, webcam, other peripheral installation and troubleshooting We do NOT sell/replace/repair hardware (i.e. graphics card, battery, cpu, ram, hard drive, cracked screen)

Overview

Current Top Pro

Hired 392 times

Background checked

1 employee

2 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Credit card, Google Pay, Square cash app, and Venmo.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

Specialties

Computer type

Computer issue

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

247 reviews

5

97%

4

2%

3

0%

2

0%

1

1%

Read reviews that mention:

Shawn K.

4 weeks ago

·

Hired on Thumbtack

Insightful, personable, articulate and most importantly, technically competent. What else could someone want in telephonic computer repair?

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet) • At the pro’s location

Computer Repair

Rocquel R.

3 weeks ago

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Hired on Thumbtack

Details: PC • Laptop • Slow computer performance • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Don L.

Apr 23, 2025

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Hired on Thumbtack

Andrew repaired my computer in a professional and knowledgeable manner. He explained to me what he was doing during the repair. Good job well done

Details: PC • Desktop • Virus or malware • Remotely (phone or internet)

Computer Repair

Kathie W.

Feb 6, 2025

·

Hired on Thumbtack

Andrew was so kind and patient. Our computer was old and there were so many issues to fix. He spent so much time with me and repaired all the problems and got us connected to our new printer. I would give him 6 stars if I could. I could not have found a better person to work with. He was excellent and told me to call him if we have any further problems.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Joyce R.

Nov 22, 2024

·

Hired on Thumbtack

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Credentials

Background Check

Andrew Franke

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
we offer some of the most affordable rates for PC troubleshooting and we also offer price-matching.
What is your typical process for working with a new customer?
We use remote control software to safely connect to a client's computer. In the event the computer is unable to connect to the internet, we walk the client through the needed steps to restore internet access for their computer, then we identify and resolve the original cause of the problem.
What education and/or training do you have that relates to your work?
Computer Science degree and 25+ years IT experience

EZ PC Help

FAQs

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