EZ PC Help
EZ PC Help

EZ PC Help

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We offer: - affordable PC and laptop assistance. - virus/malware removal, blue screen, errors, printer help, wifi help - we do this over the phone or connect to your computer remotely. We also offer training for common Microsoft and Mac/Apple applications. ***We don't replace/repair faulty hardware, batteries, cracked screens, etc.
Overview

Current Top Pro

Hired 60 times

Background checked

1 employee

1 year in business

Payment methods

Pay on Thumbtack

Pay your pro simply and securely through the app.

This pro accepts payments via Credit card, Google Pay, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Featured Projects

3 photos

Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

50 reviews

5
98%
4
0%
3
0%
2
0%
1
2%

Read reviews that mention:


pro avatar
Hillary V.
Jan 12, 2024
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Hired on Thumbtack

Hired on Thumbtack

I can't say enough good things! After searcing for months to find someone knowledgeable to fix my old Lenovo, I tried Thumbtack. I was fortunate to connect with EZPCHelp, who responded to my request for help literally in no time! Andrew remotely helped me to resolve issues that were longstanding and some that I had just learned to ignore. He also instructed me about how to make my son's laptop work more efficiently, which was an added benefit. I was happy to pay his fair price. He really knows his stuff and it was fun to work with as well. After 25 years with a large accounting firm, I was used to having company tech guys help me, and Andrew is that caliber of repair person! I've got a few other computers and will be contacting him again and have recommended him to some friends. I know they will be as pleased as I am!

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Chris R.
4 days ago
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Hired on Thumbtack

Hired on Thumbtack

Andrew Frank is an amazing computer technician. I had a major job of transferring data from a computer to a hard drive. He was very professional, friendly, explained everything as we worked thru the process and worked very efficiently. I was impressed that he called me within one half hours of my inquiry. Skip the geek squad and call Andrew asap!!!

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • Remotely (phone or internet)

Computer Repair
pro avatar
Muriel F.
Jan 25, 2024
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Hired on Thumbtack

Hired on Thumbtack

Andrew quickly cleaned up issues that were slowing my computer. He installed free virus and malware programs. His rates are very reasonable He was a pleasure to work with.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc. • Remotely (phone or internet)

Network Support Services
pro avatar
Chad B.
Jan 11, 2024
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Hired on Thumbtack

Hired on Thumbtack

Andrew was outstanding to work with. He took the time needed to get my computer running better. He is very professional and knowledgeable in correcting the issues. I highly recommend him to anyone in need of his service.

Details: PC • Desktop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Lygia W.
Dec 9, 2023
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Hired on Thumbtack

Hired on Thumbtack

I had installed an app that acted like malware and I could not uninstall it because it was embedded in the registries. I contacted Andrew because of his rave reviews and he did not disappoint. We worked remotely and Andrew went above and beyond to get my computer malware free. He also cleaned up my computer files which has greatly improved performance. I would highly recommend Andrew. His rates are more than reasonable.

Details: PC • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair
Credentials
Background Check

Andrew Franke

FAQs

  • What is your typical process for working with a new customer?

    Phone call or connect with remote software

  • What education and/or training do you have that relates to your work?

    Computer Science degree and 25 years IT experience

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