EZ PC Help

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Computer issue

Computer type

Desktop or laptop

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Introduction

Over 25+ years experience in the IT industry and support Microsoft Windows computers. Help us help you fix your computer. - affordable PC and lapto assistance. - virus, adware, malware - blue screen errors and other errors - wifi issues - printer, webcam, other peripherals We do NOT sell/replace/repair hardware (i.e. graphics card, battery, cpu, ram, hard drive, cracked screen)

Overview

Current Top Pro

Hired 159 times

Background checked

1 employee

1 year in business

Payment methods

This pro accepts payments via Credit card, Google Pay, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Featured Projects

4 photos

Computer Support
Computer Repair

Specialties

Computer type

Computer issue

, ,

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

114 reviews

5

96%

4

1%

3

0%

2

0%

1

3%

Read reviews that mention:

Hillary V.

Jan 12, 2024

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Hired on Thumbtack

I can't say enough good things! After searcing for months to find someone knowledgeable to fix my old Lenovo, I tried Thumbtack. I was fortunate to connect with EZPCHelp, who responded to my request for help literally in no time! Andrew remotely helped me to resolve issues that were longstanding and some that I had just learned to ignore. He also instructed me about how to make my son's laptop work more efficiently, which was an added benefit. I was happy to pay his fair price. He really knows his stuff and it was fun to work with as well. After 25 years with a large accounting firm, I was used to having company tech guys help me, and Andrew is that caliber of repair person! I've got a few other computers and will be contacting him again and have recommended him to some friends. I know they will be as pleased as I am!

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Jason G.

4 weeks ago

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Hired on Thumbtack

Responses fast, helped me fixed my computer problem with several solutions and guided me through everything, would highly recommend 👍.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Evelyn L.

4 weeks ago

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Hired on Thumbtack

Andrew was able to work with me within the same hour that I made a request for help with my gaming PC. He explained everything he was doing, was very friendly and reassuring. I thought there were far many more issues with my computer but Andrew knew the answers and resolved my issues in one hour over the phone. Highly recommend! And super fair price!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Terri L.

1 month ago

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Hired on Thumbtack

Andrew was extremely professional and took the time to go thru my computer and get it updated snd then he reconnected my printer and made sure everything was working correctly. I am extremely grateful that Andrew contacted me. I strongly recommend him to anyone that has any type of computer issue.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

GINO S.

4 weeks ago

·

Hired on Thumbtack

Prior to hiring someone to check my PC, I did my due diligence and found Andrew Franke. It was one of the better decisions I've ever made. You are always skeptical when letting someone access your computer remotely. With Andrew, there was no worries. His many great reviews were accurate. He answered all my questions and was very thorough in explaining what he was doing. He cleaned my PC and rid it of malware, viruses, and trojan horses and my Pc is now running faster and he explained how to keep it running smoothly. Thank you Andrew! I now have a PC expert I can trust.

Details: PC • Desktop • Virus or malware • Remotely (phone or internet)

Computer Repair

Credentials

Background Check

Andrew Franke

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
we offer some of the most affordable rates for PC troubleshooting and we also offer price-matching.
What is your typical process for working with a new customer?
We use remote control software to safely connect to a client's computer. In the event the computer is unable to connect to the internet, we walk the client through the needed steps to restore internet access for their computer, then we identify and resolve the original cause of the problem.
What education and/or training do you have that relates to your work?
Computer Science degree and 25+ years IT experience

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