FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing with no surprises. Our rates are competitive and reflect the quality of our work and the urgency commercial or Residential jobs often require. We charge flat-rate pricing for common services and time-and-material for custom jobs
- What is your typical process for working with a new customer?
Our process is simple and efficient. First, we schedule a call or site visit to understand the issue and evaluate the scope of work. After that, we provide a detailed estimate with clear pricing and timelines. Once approved, we schedule the job and keep you updated every step of the way. We aim for clean, efficient work with minimal disruption. After completion, we test everything thoroughly, clean up, and ensure you're 100% satisfied.
- What education and/or training do you have that relates to your work?
I’m a licensed plumbing contractor with over 10 years of hands-on experience specializing in commercial service and repair. My training includes technical certifications, manufacturer-specific courses, and countless hours in the field working on everything from large-scale pipe repairs to complex water heater and gas line systems. I stay up to date on codes and best practices to ensure every job meets the highest standards.