- What should the customer know about your pricing (e.g., discounts, fees)?
Every job is different we respect your budget as much as we do your home. Some jobs have a fixed cost while others are billed hourly plus the cost of materials supplied.
- What is your typical process for working with a new customer?
Once I arrive at your home or business, we will discuss what type of projects you have in mind to be able to give you an accurate estimate. Nobody likes to be surprised. Once we discuss the issues at hand, whether it be quick repairs or a much larger project where we bring in designers and additional subcontractors, I will provide you with an estimate for the labor and materials. Sometimes it may take a few days to compile and get back to you. If everything looks good, we can discuss scheduling, terms, and any other variables that need to be accounted for. For any job over $1,000, we require a 10% deposit upon contract signing(to hold your dates in our calendar), 40% of the estimated total on the day of start with the remainder due upon completion.
- What education and/or training do you have that relates to your work?
12 years of on the job experience working on my clients' homes, my own homes, as well as those of family and friends. We have worked with multiple retail brands such as Bloomingdales and Macy's INC and we currently work with several property management services on an ongoing basis. We have spent years renovating multi-hundred unit apartment complexes as well. One of our specialties is "botched" jobs. We learned very quickly that there are a lot of contractors out there that don't take pride in their work. Sometimes this leads to premature failure. That's where we step in. Part of our mission is to bring peace and security to your home so that you may rest assured knowing that everything will work and perform as it was designed.