FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
-Transparent, flat-rate pricing by home size and condition. No surprise fees. -All supplies and equipment included. All eco-friendly. -First-time deep clean is quoted after accurate specs are shared. -Two follow up cleanings are free within the first month.
- What is your typical process for working with a new customer?
-Fast quote: Share home size, rooms, and priorities; I confirm price in minutes. -Clear scope: We agree on a checklist so you know exactly what gets done. -On-time arrival: Confirmed arrival window and text when en route. -Quality clean: Systemized room-by-room process; We don’t leave until the checklist is complete. -48-hour re-clean guarantee: If we miss anything on the checklist, we fix it free.
- What education and/or training do you have that relates to your work?
-Every cleaner is a certified professional with no less than 2 years of residential cleaning experience. -Hundreds of repeat cleanings refined into a consistent, high-detail process. -References and reviews speak.