Kootenai Computers

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About Kootenai Computers

hired 1 time on Thumbtack

How does your service stand out?

We have a driving commitment to client satisfaction. Good enough is not good enough! We have a "tongue-in-cheek" phrase we like to say: We want you to be so satisfied with our work that you will PURPOSELY break your computer just so we will come fix it again! 100% client satisfaction- not one ounce less.

What do you enjoy about the work you do?

I enjoy the "puzzle" aspect to solving computer issues. The more unusual, the better. More importantly, though, is the joy in knowing I was able to help someone solve their computer problem in a timely and cost effective manner. There is no better feeling than when a client says "Thank You" for helping them!

Location

Coeur D Alene, ID 83815

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Reviews

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  • 5/5 stars

    Excellent service and very reasonable price. Steve was courteous, professional, and on time!!! Really knew his stuff.

  • 5/5 stars

    Steve does great work. He's quick, courteous, and explains everything as he goes along. My computer runs great now and I won't let anyone else work on it. I would recommend Steve to everyone who needs computer work done.

  • 5/5 stars

    Steve took the time to explain what was wrong with my computer in language that I could understand and reviewed my options before he did the work. Really enjoyed the professionalism and expertise. His customer service was excellant

  • 5/5 stars

    Steve was extremely courteous, and really took the time to understand my needs. His fees were way less than Geek Squad, and solved the problem the same day. Thanks!

Question and answer

Q. What education and/or training do you have that relates to your work?

A. I spend hours each week scouring the web for up and coming technologies that can help my clients use their computers more effectively. There is an old saying that all technology is obsolete the day is goes on sale. The computer market is changing so rapidly and I have to stay plugged in to find the "real" inside scoop.

Q. What types of customers have you worked with?

A. The most common problem I work with is virus/spyware repair. Next is general cleanup and tune-ups to make computers run faster. Data recovery is another large part of my business, plus helping clients develop a backup strategy to prevent loss of data (pictures, music, home videos, financial records, etc).

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