FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Prodigy Plumbing & HVAC, we believe in honest, upfront pricing — no surprises or hidden fees. ✅ Here’s what sets us apart: Free on-site estimates for most plumbing & HVAC jobs Transparent pricing with no high-pressure sales Special offers like: 🛠️ $59.95 Drain Unclog + Free Camera Inspection & Water Heater Flush 🌬️ HVAC Tune-Up for just $29.95 + Free Air Filter Replacement Discounts for seniors, military, and club members 💙 Flexible financing options available for larger repairs or installations We always aim to work within your budget while giving you top-tier service that protects your home and your wallet. 💧🔥
- What is your typical process for working with a new customer?
We start with a quick call to understand your issue, then schedule a free on-site estimate. You’ll get upfront pricing with no pressure. If approved, we often fix it the same day. Fast, clean, and professional from start to finish. ✅
- What education and/or training do you have that relates to your work?
Our technicians are licensed, insured, and factory-trained in both plumbing and HVAC. We also complete ongoing training to stay current with building codes, new technology, and energy-efficient systems. You're getting real pros — not handymen. 💪