FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size and condition of the space. We offer competitive rates and sometimes provide discounts for recurring cleaning services or multiple bookings. There are no hidden fees — the price we quote is the price you pay.
- What is your typical process for working with a new customer?
We start by discussing the customer’s specific needs and expectations. Then, we schedule a convenient time for the first cleaning, provide a clear quote, and assign our trained staff. After the first service, we follow up to ensure satisfaction and make any adjustments for future cleanings.
- What education and/or training do you have that relates to your work?
All of our staff undergo professional cleaning training, including safe handling of cleaning chemicals, effective sanitation techniques, and attention to detail. We regularly update our training to stay current with best practices in the industry.