Rolling Garage Doors & Gates

Colfax, CA

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About this pro

How does your service stand out?

We are Garage Door & Driveway Gate Professionals. We provide High Quality Hardware, Customer Service and our Workmanship is Unmatched. We had over 130+ 5-Star Customer Service Reviews in 2015 on Angie's List, HomeAdvisor, Yelp, BuildZoom and ThumbTack. We were also Awarded the "Best of 2015 & 2016 Garage Door Service Award! Winning the "Best of Garage Door Services" Two Years in a Row says a lot about how we serve our Customers and our Customer Reviews reflect are the true Testimonial of the Services we Provide. We separate ourselves from the rest by only using the correct hardware and we pay attention to the details of our trade, like giving your garage door the proper balance and secure mounting needed for longevity. We go the extra mile to help our Customers understand why we do what we do and not only how to use their Garage Door or Gate Systems, but how to avoid issues as well. Because we provide a complete education during the Services we provide, you will not be left wondering, "what did I just pay for?" We have many years of Hands Experience in the garage industry and have mastered the Art of the Garage Door. We pride ourselves in YOUR SATISFACTION!

What do you enjoy about the work you do?

Statements like, "My door has never been this quiet in the 20 years I have lived here" or "I can't believe I can lift my garage door manually in case of an emergency" are what keep us going to work everyday. We enjoy educating ourselves in the ever changing and improving Garage Door Industry, passing the innovations down to Our Valued Customers.
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Location

Colfax, CA 95713

Background check

Complete

Times hired on Thumbtack

4

Reviews

9 Reviews
  • Bob C. Mar 25, 2015
    Garage Door Repair
    Verified Review
  • Korie B. Feb 27, 2015
    Garage Door Installation or Replacement
    Verified Review
    Shane was very helpful in helping us choose the most cost effective and best product with his expertise knowledge and honesty. Shane went over and beyond our expectations and we will recommend Rolling Garage Doors & Gates to our neighbors friends and family. The Bacchi's
  • Tammy R. Feb 8, 2015
    Garage Door Repair
    Verified Review
    Shane was great. He finish the job within 20 minutes and advised me in good details what else is needed in the near future.
  • Ron B. Jan 31, 2015
    Do you want a contractor that in very knowledgeable about his products, very precise and exacting in his workmanship, very courteous, and also has very reasonable pricing? If so, then Shane Dalton with "Rolling Garage Doors & Gates, Inc." is the right man to do your job. Since I have been a professional building inspector for the State of California for 40 years, I expect products to be top notch in quality, and the installations thereof to be of the highest of standards. I have used Shane to install high quality insulated garage doors in my three car garage. I am extremely satisfied with Shane's products and workmanship. From the very first moment that Shane started installing my new garage doors to completion, he worked very hard, efficiently, and in a very timely manner. Before using Shane for the installation of my insulated garage doors, I have interviewed several garage door contractors. In all aspects, Shane has by far exceeded what all other contractors were able to offer me. Without any hesitation, I highly recommend Shane Dalton with "Rolling Garage Doors & Gates, Inc." for any repair, or installation of garage doors & gates.
  • Joely W. Jan 7, 2015
    Shane was great. He arrived right on time and explained the whole process. I highly recommend his services!
  • Janice M. Dec 20, 2014
    Shane is a ver knowledgable person when it comes to repairs or hanging of a new garage door. He came out to my home as promised, calling to let me know he was on his way. Previously I had another company out to work on my existing door that ended up doing more damage than good. Shane came out and explained to me how unsafe the existing door was, and installed a new door. The job did take a little while to do but he had to clean up the other companys mess. He explained all along the way what he was doing and showed me by giving me that information how much he really did know about his business. I am very happy with the job that Shane did and would not hesitate to call him in the future or recommend his company to others. He did an outstanding job at a very fair price. Thanks Shane!
  • Pat M. Dec 9, 2014
    Great communication, showed up on-time, very professional and completed work in a timely manner. My new garage door opener works perfectly and is very quiet and smooth when opening and closing. I highly recommend Rolling Garage Doors & Gates.
  • Martha R. Dec 2, 2014
    Garage Door Repair
    Verified Review
    Shane responded promptly to my first email and responded all my questions. He also accommodated his schedule to fit mine and came from far away to give me a free estimate. I liked his honesty when he could of easily have replaced something that didn't need to be replaced. Over all, he did a WONDERFUL job and I will definitely recommend him to my friends and family!
  • Tiffany M. Nov 23, 2014
    Truck was in my neighborhood so called for quote and he came right over. Not only was he very knowledgeable, efficient, and quoted us a great price to repair our garage door. He showed up the next day to do the work as promised. Happy to refer Shane of Rolling Garage Doors and will use him in the future if needed.

Q&A

What education and/or training do you have that relates to your work?
Continuing education matters. The Garage Door industry is always updating and improving their products to stay competitive with the market and incorporate any new technology that may benefit the consumer. We attend seminars conducted for licensed contractors, which demonstrate and educate us on any new product being offered. This continuing education helps keep Rolling Garage Doors & Gates, Inc. on the cutting edge of technology.
Do you have a standard pricing system for your service? If so, please share the details here.
We understand the desire to receive a quote before a technician comes to your home. Spending unexpected money is stressful and you want to make sure it is spent wisely. No one likes to spend money on the same repair twice so making sure you are getting an honest, competent, and fair priced technician is Rolling Garage Doors & Gates, Inc. guarantee to you, OUR VALUED CUSTOMER. It is difficult to quote repairs on a garage door and opener unless we put our eyes on the problem. There are basic trouble shooting techniques we use on site to resolve internal problems not visible to the consumer. Once we have completed our standard 20-point inspection our customers rarely stand to question our competitive and fair quotes for only the necessary repairs.
How did you get started doing this type of work?
Years ago I met a very intelligent man who owned his own garage door company and saw potential in me as a technician. He believed hiring me was a good investment for his company. Little did I know 15+ years ago that becoming a Garage Door technician was going to be my Passion and Career. He educated and taught me the proper way of OPERATING A BUSINESS, the importance of VALUED CUSTOMERS, and the true SCIENCE TO GARAGE DOORS & OPENERS.
What types of customers have you worked with?
On a daily basis, we come across expired parts such as: Springs, center bearings, cables, hinges, and rollers. We can replace most any part needing immediate attention. Further, we can replace or repair YOUR Garage Door Opener. We come across a lot of openers that only need to be repaired, which SAVES OUR CUSTOMERS MONEY! Some people are looking for a facelift for their home. We install NEW Garage Doors that are aesthetically pleasing with the style of their home.
Describe a recent project you are fond of. How long did it take?
We just completed a double door and opener overhaul. This project consisted of the removal of (2) old wood flip-up doors without openers and installing (2) beautiful 3000 series insulated metal roll-up doors and (2) Liftmaster Openers. This job required wood build down to accommodate the new doors and eliminate any gaps. We had to run all new wiring since there was no existing openers. A job like this is particularly rewarding because then end product brings such great curb appeal to our customer's home and convenience to their lifestyle. This particular customer had a lot of investments in his garage like: 4-wheelers, motorcycles, tools, and sentimental items. His small investment into his home gave him a sense of security, knowing his valuables were safe behind his new garage doors.
What advice would you give a customer looking to hire a provider in your area of work?
Always do simple homework before hiring ANY CONTRACTOR. Are they licensed? Are they bonded? Are they insured? This can be easily verified on www.cslb.ca.gov. If you hire a NON-Licensed contractor they can take advantage of you and you have nothing to stand for in the court of law. Further, check reviews. Real customer's voices matter. Lastly, if you have a Garage Door Technician at your house and you do not know why they are going to perform the work they say you need, do not hire them. You deserve a thorough education and understanding to why you have to spend your hard earned money.
What questions should customers think through before talking to professionals about their project?
We wish people knew our honesty and our wisdom we have for the context of Garage Doors and Openers. It is very easy for Garage Door companies to go out and "Band Aid" your door. A customer usually does not know that they received a "Band Aid" until just a few months after their expensive garage door repair, they are finding themselves paying for repairs all over again. We truly know and understand the operation of Garage Doors and Openers. We leave Our Customer's homes knowing they will be satisfied with our work and feel extremely confident in referring us to their friends and family.