FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and affordable at $45 per hour for one-on-one tutoring. We do not require long-term contracts and there are no hidden fees. To keep rates low and scheduling consistent for our tutors, we do not offer discounts or promotional pricing. Sessions must be canceled or rescheduled with at least 24 hours’ notice. Sessions canceled or missed with less than 24 hours’ notice are charged at 100% of the session rate. This structure allows us to fairly compensate our U.S.-based tutors while continuing to provide reliable, high-quality tutoring at an accessible price.
- What is your typical process for working with a new customer?
We start with a brief intake to understand the student’s grade level, subjects, goals, and availability. Based on this information, we match the student with a U.S.-based tutor who has experience with the relevant coursework and learning needs. Once a match is made, we confirm scheduling and review expectations around consistency, communication, and our cancellation policy. Tutoring sessions are conducted online and follow a structured, goal-oriented format focused on efficient use of time and measurable progress. We maintain open communication with families, track progress over time, and adjust instruction as needed to ensure the student continues to improve. Our process is designed to be simple, reliable, and transparent from the first session onward.
- What education and/or training do you have that relates to your work?
Our tutors hold degrees from top U.S. universities and bring strong academic backgrounds in the subjects they teach. All tutors are U.S.-based and are carefully vetted for subject mastery, teaching ability, and professionalism. In addition to formal education, our tutors have extensive experience working one-on-one with students across elementary through high school levels, including core academics and standardized test preparation. Tutors are trained to deliver structured, goal-oriented sessions and to adapt instruction based on student progress and needs. This combination of strong academic credentials and real teaching experience allows us to provide consistent, high-quality tutoring at an affordable rate.