FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is upfront and honest. No hidden fees. • We offer free estimates for most jobs. • Discounts available for seniors, veterans, and multi-service projects. • Larger projects may qualify for package pricing or split payments. • All work is backed by our warranty and satisfaction guarantee.
- What is your typical process for working with a new customer?
Our process is simple and transparent: • We start with a brief call or text to understand the issue or project. • If needed, we’ll schedule a free in-person estimate or virtual walk-through. • Once approved, we send a clear breakdown of the work, pricing, and timeline. • Our licensed team arrives on time, keeps the work area clean, and gets the job done right. • We always follow up to make sure you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team is trained, licensed, and stays updated on California plumbing code. We’ve completed hundreds of residential and commercial jobs across L.A. and surrounding areas. From water heater certifications to advanced repiping techniques, we bring a high level of knowledge, hands-on experience, and pride to every job.