FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Flat $29 diagnostic fee, applied toward repair if approved. I offer fair, upfront pricing for all appliance and A/C repairs — no hidden fees.
- What is your typical process for working with a new customer?
I start with a quick phone or message consultation to understand the issue. Then I schedule a diagnostic visit ($29 fee), explain the problem, and provide a repair quote. If approved, I complete the repair — often the same day. I keep communication clear and the process simple.
- What education and/or training do you have that relates to your work?
I have professional training in appliance and HVAC repair, with several years of hands-on experience. I stay up to date with the latest models and technologies through ongoing education and manufacturer resources.