FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive, transparent pricing with no hidden fees. Every job includes a clear quote before we begin. Seniors and veterans receive a 10% discount. We also stand behind our work with a warranty and never upsell unnecessary repairs—just honest, expert service.
- What is your typical process for working with a new customer?
We start with a short call or message to understand the issue. Then we schedule a visit for a full inspection. After that, we explain the solution, give a fair quote, and get to work—often completing the job the same day. Clear communication is key from start to finish.
- What education and/or training do you have that relates to your work?
I’ve completed hands-on training with certified garage door specialists and continue to update my knowledge with the latest systems and safety protocols. Years of experience in both residential and commercial work have shaped me into a skilled, reliable professional.