FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a variety of prices, based on your teacher. We do not charge any extra fees, like initiation fees or cancellation fees. You pay by week, and you can cancel at any time with 24 hours notice. Compared to others, we try to be the most flexible guitar lessons out there catered to your busy schedule!
- What is your typical process for working with a new customer?
We try to meet you where you're at. If you want to talk to someone and get matched, we'll ask for things like your playing experience, goals, and availability. Within a couple minutes, we'll have a few recommendations for teacher you might like. Or, if you prefer to browse on your own we can just send you our full rolodex of teachers for you to browse. If you for whatever reason aren't happy with your teacher–you're protected by our risk-free guarantee. We'll help you find a new teacher right away, or refund you if you decide to stop taking lessons.
- What education and/or training do you have that relates to your work?
If there's one thing we're confident about, it's this: the teachers you can take lessons with through Til are the best guitar teachers in the world. We've got a huge range to pick from–touring musicians who play with the biggest artists, university professors, YouTubers and content creators, and of course–full-time lesson teachers. We do the hard work of finding you the teachers, so you can focus on learning!