FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the space and the type of cleaning service required. We offer discounts for regular (weekly or biweekly) cleanings and for long-term clients. There are no hidden fees — all costs will be clearly communicated before we start the job.
- What is your typical process for working with a new customer?
Our typical process starts with a brief consultation to understand the customer’s needs and the size of the space. We then provide a clear quote and discuss any specific requests or areas of focus. Once everything is agreed, we schedule the cleaning at a convenient time. After the service, we follow up to ensure you’re satisfied and to discuss any feedback.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential and commercial cleaning techniques, including the safe use of cleaning products and equipment. We also complete regular training on best practices for sanitation, eco-friendly cleaning, and customer service to ensure top-quality results.