FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair and transparent — no hidden fees. The final cost depends on the size of the space and the scope of work. We offer discounts for returning customers and for booking multiple services at once.
- What is your typical process for working with a new customer?
We usually start with a brief consultation to understand the customer’s needs. Then we agree on the scope of work, date, and time. Once the appointment is confirmed, our team arrives on time and performs the cleaning as discussed. We always welcome feedback to ensure the best possible result.
- What education and/or training do you have that relates to your work?
Our team has received professional training in cleaning techniques, the use of specialized products, and care for various surface types. We also regularly update our knowledge to stay current with modern cleanliness and safety standards.