FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent and straightforward pricing with no hidden fees. Our rates depend on the size of your home, the level of cleaning required, and any add-on services you choose (such as deep cleaning, inside appliances, or move-in/move-out cleaning). We also provide: •💲 Special discounts for recurring services (weekly, bi-weekly, or monthly) Additional services available (for an extra fee, unless included in a specific cleaning package): •Fridge (inside) • Oven (inside) • Interior windows • Basement cleaning • Light organizing (small tasks only) • Laundry (wash, dry & fold) • Interior cabinet cleaning (kitchen & bathroom) • Baseboard cleaning 👉 Any additional services are always discussed and confirmed before the cleaning begins.
- What is your typical process for working with a new customer?
Our process is simple and stress-free: ✅1. Free consultation – We listen to your needs and provide a clear estimate. 🔍2. Customized plan – Together, we decide on the type of cleaning (standard, deep, move-in/out, etc.). 📅3. Scheduling – We find the best time that works for you. 🧼4. Professional cleaning – Our team arrives fully equipped and ready to make your space shine. 👍🏽5. Follow-up – We check in to ensure you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team is fully trained in professional cleaning techniques and safety standards. We have hands-on experience with residential and commercial cleaning, eco-friendly products, stain removal, and specialized deep cleaning. Each cleaner is trained to follow industry best practices to ensure consistent, high-quality results.