FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At EasyClean, we believe in transparent and competitive pricing. There are no hidden fees—what you see is what you get. Our rates are based on the size of your space, the type of cleaning service you choose, and the condition of the property. We offer discounts for recurring services (weekly, bi-weekly, or monthly). Have a larger space or a unique request? We’re happy to provide a custom quote! Need help figuring out what’s right for you? Just give us a call or request a free estimate online—we’ll walk you through everything.
- What is your typical process for working with a new customer?
At EasyClean, we make it simple and stress-free for new customers to get started. 1. Initial Contact – You can reach out to us by phone or book online. We’ll ask a few quick questions about your space and what kind of cleaning service you’re looking for. 2. Free Estimate – Based on your needs, we provide a free, no-obligation estimate. For larger or more detailed jobs, we may recommend a quick walkthrough—either in person or virtually. 3. Scheduling – Once you’re ready to move forward, we’ll find a time that works best for you. We offer flexible scheduling, including evenings and weekends. 4. The Cleaning – Our professional team arrives on time, fully equipped, and ready to get the job done right. We follow a detailed checklist to ensure nothing gets missed. 5. Follow-Up – After the service, we check in to make sure you’re 100% satisfied. If anything needs attention, we’ll make it right. We’re here to build long-term relationships through trust, quality, and reliability. EasyClean means clean made easy!
- What education and/or training do you have that relates to your work?
At EasyClean, our team is professionally trained in all aspects of home and office cleaning. From using the right products on different surfaces to following safety and sanitation guidelines, we make sure every cleaner is fully prepared before stepping into your space. We also provide ongoing training to keep up with new techniques and eco-friendly practices. Experience, training, and attention to detail—that’s what sets EasyClean apart.