FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent, competitive, and tailored to your specific cleaning needs 🧽✨. We offer both flat rates and hourly pricing, depending on the type and size of the job. No hidden fees — what we quote is what you pay 💵✅. For recurring clients, we offer discounted rates to help you save more in the long run 💰📆. First-time customers can also enjoy a special introductory discount — just ask us! 🥳 We bring all our own eco-friendly supplies at no extra cost 🌿🧼. Weekend or last-minute bookings may include a small additional fee due to demand ⏰. Our goal is to provide excellent service at fair prices, with no surprises — just a sparkling clean space! 🏠🧹
- What is your typical process for working with a new customer?
When working with a new customer, we start by learning about your specific cleaning needs and preferences 📝🧽. We’ll ask a few quick questions about the size of your space, the type of cleaning you need, and any special requests you may have 🏠✨. Once we have the details, we provide a clear quote with no hidden fees 💬💵. After that, we schedule a time that works best for you — we're flexible and punctual ⏰📅. On the day of the service, our professional team arrives fully equipped with eco-friendly supplies 🌿🧼. We do a walkthrough before and after the job to make sure everything meets your expectations 👀✅. Your satisfaction is our top priority, and we love building long-term relationships with our clients 🤝💖.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential and commercial cleaning techniques 🧽🏢. We’ve completed certified training programs focused on sanitation, safety protocols, and proper use of cleaning chemicals 🧼📘. We also stay up to date with the latest industry standards and eco-friendly practices 🌿✅. Each member of our team has hands-on experience and goes through detailed onboarding to ensure consistent quality and care 💪🏽🧹. We know how to handle different surfaces and materials without causing damage — from hardwood floors to delicate countertops 🪵🧴. Some of our staff have backgrounds in hospitality, which helps us pay close attention to detail and customer satisfaction 🌟🛎️. We believe that a mix of training, experience, and passion for cleanliness makes all the difference in the results we deliver 💯🏠