FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and transparent. We offer flat rates for standard cleanings and customized quotes for deep, move-in/move-out, or specialty services. There are no hidden fees — everything is discussed upfront. We also provide discounts for recurring cleanings, seniors, and first-time customers.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your needs, preferences, and the specifics of your home. Based on this, we recommend the best service type and provide a clear quote. After scheduling your cleaning, our trained cleaners arrive on time, complete the job with care, and follow up to ensure you’re fully satisfied.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential cleaning, safe product use, surface care, and efficient cleaning techniques. We continuously update our methods to meet industry standards and ensure consistent, high-quality results.