FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. We offer a flexible discount system for regular customers, as well as special promotions on certain types of services. Any additional fees, if applicable, are always discussed in advance and included in the final price. You can be confident that there will be no hidden charges.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer includes the following steps: 1. Initial Consultation: We begin by understanding the customerās needs and requirements. This can be done via phone, email, or an in-person meeting. 2. Assessment: If necessary, we visit the site to evaluate the scope of work and determine the best approach. 3. Customized Proposal: Based on the assessment, we provide a detailed service plan and transparent pricing. 4. Agreement: After the customer approves the proposal, we finalize the terms and schedule the service. 5. Execution: Our team performs the work professionally and with attention to detail to meet the customerās expectations. 6. Follow-Up: Once the service is complete, we collect feedback to ensure customer satisfaction and discuss potential future needs. This process helps us build strong relationships and deliver services tailored to each customerās expectations.
- What education and/or training do you have that relates to your work?
Our team consists of highly skilled professionals with extensive experience in the industry. Many of our staff have completed specialized courses and certification programs related to cleaning and sanitation standards. Additionally, we provide regular in-house training to ensure our specialists stay up-to-date with the latest methods, products, and technologies. This allows us to consistently deliver high-quality services tailored to our clientsā needs.