FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based on the scope of work, project complexity, and time required. After discussing your needs, I provide a clear, upfront estimate so there are no surprises. I believe in fair and transparent pricing — no hidden fees. If additional work is requested outside the original scope, I always discuss and approve any changes with you first. I occasionally offer discounts for larger projects, repeat customers, or referrals. Feel free to ask if any current promotions apply to your job.
- What is your typical process for working with a new customer?
I like to keep the process simple and stress-free: 1. Initial Contact – We discuss your project, goals, timeline, and any specific requirements. 2. Estimate/Quote – I provide a detailed estimate based on your needs. 3. Scheduling – Once approved, we set a convenient date and time to begin. 4. Service/Project Execution – I complete the work efficiently while keeping you updated throughout the process. 5. Final Review – We go over the finished work together to make sure everything meets your expectations. Clear communication is important to me, so I’m always available to answer questions along the way.
- What education and/or training do you have that relates to your work?
I have professional training and hands-on experience in my field, which allows me to deliver high-quality and reliable results. Over time, I’ve continued to improve my skills through practical experience, industry research, and staying up to date with the latest tools, techniques, and best practices. My focus is always on professionalism, attention to detail, and customer satisfaction, ensuring every project is completed to a high standard.