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Current Top Pro
Hired 52 times
25 years in business
Currently a Top Pro
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Barbara was AMAZING!! Produced a super professional finished product sooner even than expected. So grateful I choose to go with a transcriber. WORTH EVERY PENNY!!!Aug 4, 2020Verified
Barbara was fast and no hassle! Will for sure be back with her. You won't go wrong deciding to work with Barbara! -MJul 24, 2020Verified
Barbara responded so quickly and transcribed a coaching session for me. She did a super job, was communicative, and the payment process was simple. I'm very impressed with her work, her punctuality, neatness in writing the transcription, and her work process overall. I would highly recommend her and I will recommend her to my friends who might need some transcription done or other work. I would not hesitate to use her services again if I need work done.Aug 31, 2019VerifiedTranscript Express's reply
Thank you so much for your review, Mary!
Barbara is one of the best transcriptionists I have ever worked with—careful, smart, and efficient. I highly recommend her work!Jan 12, 2020VerifiedTranscript Express's reply
Thank you so much, Linda Joy! Your projects are fascinating, and I look forward to working with you again.
Excellent work.Jul 4, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?My fee is $18 per hour of transcription. Alternatively, I can charge you $1.25 per audio minute. There are discounts for ongoing projects, such as dissertation interviews and repeat work. These are not final rates. There is always room for adjustment. Payment is due upon receipt of a transcript through PayPal, Zelle, and Direct Deposit. If there are multiple transcripts, I will send them to you as I complete them. I will invoice you at the same time I send you the transcripts.
- What is your typical process for working with a new customer?In our first contact, we will discuss the nature of your job, the length of the audio or video recordings, pricing, delivery of the transcripts, and turnaround time. I use the Dropbox file sharing application for receiving the mp3 and mp4 files, and I can either email the transcripts in Word document form to you or upload them to Dropbox.
- What education and/or training do you have that relates to your work?I have a Master's in Library and Information Science and a Court Reporting Certificate. Working as a Reference Librarian gave me the opportunity to provide customer service and to do research. Working as a court reporter provided me with the opportunity to transcribe my own work. I did free lance transcription for attorneys and court reporting agencies while I was attending court reporting school.