If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hi, I’m Gerald with ACA Smart Networks.
We help small businesses with managed IT support, Microsoft 365, networks, cybersecurity, and cabling. Whether you need ongoing IT support or help with a specific issue, we deliver fast, reliable service.
Free consultation available.
Overview
Hired 22 times
Serves Los Angeles, CA
Background checked
2 employees
8 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Services offered
Service type
Usage type
Commercial (Office)
Device type
Computer
Telephone system
Router
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Very good 4.5
15 reviews
5
87%
4
0%
3
0%
2
0%
1
13%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Sleven R.
Aug 16, 2019
•
Hired on Thumbtack
Totally excellent service and very fair price. We needed a couple of ethernet cables strung over a long distance in our warehouse and offices and he worked efficiently and got the job done. He took care to stay in communication and did extra things that showed he cared about his service. Further, he went ahead and did some trouble-shooting on our network and got our internet speeds racing! He went above the call of duty and I'm so glad we called him!
Details: Communications (telephone, cable, or internet) • Install new wiring • A few wires • Commercial • Business owner
Wiring Installation
Ronny A.
Feb 14, 2020
•
Hired on Thumbtack
Great guy. Arrived on time, diagnosed the issue and repaired everything in no time. Can’t ask for much more. Highly recommend
Details: Communications (telephone, cable, or internet) • Home systems (doorbells or security cameras) • Replace existing wiring • A few wires • Commercial • Business owner
Wiring Installation
Xochitl A.
Aug 7, 2018
•
Hired on Thumbtack
ACA Smart Networks completed was responsive and figured out the problem with my surveillance camera system and fixed it. Gerald is professional, polite, and kept me informed of the progress as he was troubleshooting the issue. He was punctual as well. Thank you for the great service!! - Xochitl
ACA Smart Networks, LLC's reply
Thank you
Home Security and Alarms Install
Jodi K.
Feb 9, 2023
•
Hired on Thumbtack
Gerald showed up next day ON TIME and completed required work to repair an internal phone line at our business. He diagnosed the problem and was done within the hour. We are getting a quote from him to use him on a larger project in the near future. Recommend!!
Details: Commercial (Office) • Technology support • Telephone system • My home, venue, etc.
Network Support Services
Megan M.
2 weeks ago
•
Hired on Thumbtack
Easy to coordinate with, helpful and thorough!
Details: Commercial (Office) • Network setup and installation • Router • My home, venue, etc.
Network Support Services
Credentials
Background Check
Gerald Morales
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, fair pricing. For one-time jobs, we provide clear estimates upfront with no hidden fees. For ongoing IT support, we offer flat monthly plans so customers know exactly what to expect each month. We also occasionally offer promotions for new business clients, such as discounted onboarding or first-month savings.
What is your typical process for working with a new customer?
We start with a quick conversation to understand your needs and current setup. From there, we assess the issue or environment, explain your options in plain language, and recommend the most practical solution. Once approved, we complete the work efficiently and make sure everything is tested and working properly before closing out the job.
What education and/or training do you have that relates to your work?
Our experience comes from years of hands-on work supporting small businesses with networks, Microsoft 365, cybersecurity, and IT infrastructure. We stay current with industry best practices through ongoing training and real-world experience, focusing on reliable, secure, and scalable solutions for business environments.
