FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and competitive, with no hidden fees. Regular service starts at $140/month, and we provide the chemicals. We also offer seasonal promotions, like our $25 trial service for new customers. Additional services, such as filter cleaning, are available at an extra cost. Contact us for a free estimate!
- What is your typical process for working with a new customer?
Our process is simple and hassle-free! First, we provide a virtual quote based on your pool's details. Once approved, we schedule an initial service visit to assess water chemistry, equipment condition, and overall pool health. If needed, we provide a green-to-clean treatment or any necessary adjustments to get your pool in top shape. From there, we set up a recurring maintenance plan to keep your pool crystal clear. We communicate any recommendations along the way, ensuring a smooth and worry-free experience!
- What education and/or training do you have that relates to your work?
We are Certified Pool Operators (CPO®), meaning we have professional training in water chemistry, equipment maintenance, and pool safety. Our team stays up to date with industry best practices to ensure your pool is properly maintained and crystal clear year-round.