If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At Fix Crew, we bring over 10+ years of experience in appliance repair, led by a founder with an engineering degree in electronics. Our passionate team is equipped with advanced tools and the expertise to handle everything from refrigerators to washers. We’re committed to delivering exceptional service, focusing on customer satisfaction and quality workmanship.
Overview
Hired 7 times
Serves Los Gatos, CA
Background checked
2 employees
7 years in business
Business hours
Sun9:00 am - 7:00 pmMon9:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for work quality, punctuality, and responsiveness.
Exceptional 5.0
7 reviews
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Read reviews that mention:
Patrick K.
Apr 16, 2026
•
Hired on Thumbtack
I reached out to Nick about a Bunn commercial coffee machine that wouldn't stop dripping. Even though Nick doesn't specifically service coffee machines, he took the time to troubleshoot the issue with me over chat.
His expertise was spot on—he diagnosed a voltage issue with the water inlet valve that was exactly right. He even guided me on how to find the replacement part myself to save money. Finding someone this honest and knowledgeable is rare. I’ll definitely be calling FixCrew first for any future appliancerepair needs on my properties. Highly recommended!
Details: Commercial
Appliance Repair or Maintenance
Sadhana K.
2 weeks ago
•
Hired on Thumbtack
Nick was very professional. He quickly diagnosed the issue with my gas burner's ignition, then cleaned and fixed it in no time. Highly recommend!
Details: Oven or stove • Whirlpool • Residential
Appliance Repair or Maintenance
Marcus A.
Apr 2, 2026
•
Hired on Thumbtack
Very good company. They provided the lowest quote for an LG compressor replacement compared to other competitors, although it was still over $1000. I understand that the parts are expensive and the job is labor-intensive, but I decided to purchase a new fridge instead of investing in a 13-year-old unit.
Details: Refrigerator • LG • Residential
Appliance Repair or Maintenance
Andrew B.
Feb 18, 2026
Thank you for the excellent work repairing our refrigerator. Our family was very worried because the fridge had completely stopped working. The warranty had only recently expired, and since we had purchased the refrigerator for a significant amount of money, we were afraid we might have to buy a new one.
Nick responded quickly, diagnosed the problem, and fixed everything in a professional and efficient manner. Compared to other technicians who came to inspect the refrigerator, Nick offered a reasonable and fair price rather than the unrealistic quotes we received before.
Our refrigerator is now working perfectly again. We truly appreciate the fast and reliable service and highly recommend him!
Cheryl S.
Feb 17, 2026
Upon discovering that my built-in oven was malfunctioning, I contacted Fix Crew. They promptly scheduled a same-day appointment within an hour. The technician informed me that he was en route and arrived punctually to conduct a thorough inspection of my built-in oven. He elucidated the problem and the necessary repairs, presenting various options for the method and cost that best suited my needs. The technician promptly ordered the required parts and scheduled a return visit once they arrived. I am highly satisfied with the service and communication. It is gratifying to have my built-in oven functioning optimally once more. Excellent communication, professionalism, and punctuality were evident throughout the process. The technician was transparent and honest about the costs, eliminating any surprises at the end. This approach eliminates the inconvenience of paying additional fees. I highly recommend Fix Crew and would gladly utilize their services again for any future appliance issues. Their team comprises kind and helpful individuals who provide exceptional service. I love the fact that I can relax a little bit knowing that I have a 90 day warranty with the company after service.
Credentials
Background Check
Mikalai Stauski
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Fix Crew, we offer transparent and competitive pricing. Our fees are based on the complexity of the repair, and we provide upfront estimates so there are no surprises. We do not charge hidden fees, and our service call fee is waived if you choose to proceed with the repair. Additionally, we offer discounts for seniors, military personnel, and returning customers. We strive to deliver high-quality service at a fair price.
What is your typical process for working with a new customer?
At Fix Crew, our process begins with a thorough consultation to understand the issue. We schedule a convenient time for an in-home visit, where our skilled technician performs a detailed diagnosis. Once the problem is identified, we provide a transparent estimate and explain the repair options. With customer approval, we complete the repair efficiently using high-quality parts. After the job is done, we ensure everything is working perfectly and follow up to guarantee customer satisfaction.
What education and/or training do you have that relates to your work?
The founder of Fix Crew holds an engineering degree in electronics, which provides a strong technical foundation for diagnosing and repairing complex appliance systems. Our team of technicians is also certified and regularly trained in the latest appliance repair technologies, ensuring we stay up to date with industry standards and best practices.
