FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are built around what materials you need, the size of the job, and how easy (or not so easy) it is to install your décor. We’re excellent at what we do, but sometimes we may need extra time or tools to get the installation done. So, when we chat with you, we’ll build your quote based on the info you give us (the more the merrier!). It’s as simple as that.
- What is your typical process for working with a new customer?
Once you send us your installation details. We will contact you and go over design options and from there we will work within your budget and suggest additional design options.
- What education and/or training do you have that relates to your work?
We have over 15 years of professional experience installing, designing, and maintaining holiday and electrical materials. Many of our installers are also Certified Electricians.