FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies regionally. Chlorine Genie directly services and carries out installations and sales of our pool products in most of Northern California, though we have trained stocking (independent business) distributors in many popular pool regions nationally who sell, service, install Chlorine Genie Products. We also carry out sales to pool owners in non serviced areas and are happy to work with your local pool professional or service provider.
- What is your typical process for working with a new customer?
We like to get clients contact information so we can work with them to determine exactly what they need in the way of a pool management system. Things like pool size, location of pool equipment pad, size of pool, residential or commercial, is this a pool, fountain, cooling tower, commercial test tank etc. We have options to serve numerous applications and installations.
- What education and/or training do you have that relates to your work?
With more than 40 years in the industry and more than 40 pool equipment patents over the years uniquely positions us as pool and chlorine generation experts in our field. The Chlorine Genie System is cutting edge.