At RossTech Solutions, we provide fast, reliable, and professional technology services for both residential and business clients. Our expertise includes computer and laptop repairs, data recovery, network setup and troubleshooting, custom PC builds, device upgrades, and on-site IT support. As a fully mobile service, we come to your home or office, saving you time and hassle. We take pride in honest pricing, clear communication, quality workmanship, and quick turnaround times. Whether you need to recover important files, repair a device, or optimize your technology, we're committed to delivering dependable solutions that keep your tech running at its best.
Overview
Current Top Pro
Hired 33 times
Background checked
2 employees
2 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
37 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Beth m.
May 13, 2026
•
Hired on Thumbtack
RossTech Solutions saved the day for us! We have an old computer that died. We desperately needed files that were on it. Earl at RossTech came over and picked up the computer and was super confident that he could fix it. Earl kept us posted the whole time he had the computer. He brought it back to us in perfect working condition! It was also very reasonably priced. I very highly recommend RossTech Solutions!
Details: Mac (Apple) • Desktop • Computer not turning on • My home, venue, etc.
Computer Repair
Essence K.
Jul 10, 2026
•
Hired on Thumbtack
RossTech Solutions offered me quality service with multiple solutions to a problem. They didn’t think my old computer was worth the price of fixing. So they offered me a more updated, refurbished computer for less cost. This company is honest and reliable. Thank you so much RossTech Solutions. For your impeccable service.
Details: PC • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Jon S.
Jun 26, 2026
•
Hired on Thumbtack
Steve Jobs does not like Ross Tech, cause they fix Apple stuff at a fraction of the cost, deliver it personally to your home and then make sure it’s working. Apple has NEVER done that ! I am a customer for life.
Details: Mac (Apple) • Laptop • Cracked or damaged screen • My home, venue, etc.
Computer Repair
Sharon H.
Sep 5, 2025
•
Hired on Thumbtack
Everything went GREAT with Ross Solutions! Earl was extremely patient and understanding of the problem I needed fixed on my Android Pixel 9 & 6 Pro. He was able to help me retrieve/transfer all my data to the new phone, which 2 times Verizon techs were not able to do. I couldn't be happier with the end result. Thank you 👍🏿 Sharon H
Details: Google Pixel • Audio / visual issues (e.g., speaker, camera, unresponsive screen) • My home, venue, etc.
Phone or Tablet Repair
Carmen A.
Oct 5, 2025
•
Hired on Thumbtack
I called RossTechSolutions late Friday, Oct. 3. In less than an hour we had a response. An hour after that, a technician came to our house. He quickly assessed the problem of our old phone, and then installed new Digital phones for us. He showed us how they operated and made sure we understood how to use them. He worked quickly and was very professional. Will definitely call on RossTechSolutions for future needs.
Details: Other Phone or Tablet • Applications not working / installing • My home, venue, etc.
Phone or Tablet Repair
Credentials
Background Check
Earlmond Ross Lee
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent pricing. We charge a standard $59 diagnostic fee, which is upfront and non-refundable, but will be credited toward your final bill if you proceed with service. For hardware-related services, we require a 50% down payment to order parts. We also offer bundle discounts for multiple devices and discounted rates for repeat and business clients.
What is your typical process for working with a new customer?
First, we start with a brief consultation to understand the issue or project goals. Next, we perform a diagnostic (if applicable) to pinpoint the root cause. Once that’s completed, we provide a detailed quote and timeline. After approval, we begin service and keep the customer updated throughout the process. Once the job is completed, we review everything with the client and ensure their satisfaction.
What education and/or training do you have that relates to your work?
Our technicians have over 10 years of hands-on experience in IT support, electronics repair, and system building. We’re continuously learning to stay up-to-date with the latest tech trends, and we’re trained in data recovery, macOS and Windows environments, network infrastructure, and custom PC hardware.
